U-Haul Moving & Storage of Thornton offers a variety of services for local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers appreciate the easy online reservations and the efficiency of the staff, who are described as friendly, professional, and helpful. Many reviews highlight the cleanliness and maintenance of the vehicles, such as the new Dodge RAM 9' van and cargo vans, which made for a comfortable driving experience. While most experiences are positive, some customers faced issues with the mobile app during the truck return process, which led to frustration. Suggestions for improvement include better app functionality and clearer instructions regarding fuel levels. Despite these minor setbacks, the overall feedback remains favorable, emphasizing great value and service. U-Haul Thornton is recognized for providing a smooth, hassle-free experience for moving needs, making it a popular choice for rentals.
Great service. I lost my keys in truck. Got a call from them, found keys back. Great service. Thank you
February 2026
you guys was charged my account two times i don’t know why someone should response it
January 2026
I received excellent customer service from Evan Souza. He got me a nice and clean vehicle, offered insurance, and listened to my needs. This is now my favorite U-haul location. The staff has been nothing but helpful and excellent. I will be coming back here and recommend all future rentals to this location.
