Walgreens, a popular pharmacy chain, has received mixed reviews from customers in the Fremont area. While some customers had a wonderful experience with the helpful and friendly staff, others faced challenges with understaffing and long wait times, particularly at the drive-through. The store's staff was praised for their politeness and good customer service, even during busy periods. Customers appreciated the time and patience the staff provided, allowing them to browse without feeling pressured. However, the limited availability of shopping carts and the need to lock up many products were noted as inconveniences. Some customers had negative experiences in the past, but the excellent service during their recent visits changed their perspective and made them feel confident and comfortable shopping at this Walgreens location in the future. The pharmacy services, including vaccination appointments, were also highlighted, though the wait times for both prescription pickup and vaccinations were sometimes lengthy. Overall, Walgreens in Fremont seems to provide a mix of positive and negative experiences, with the staff's customer service being a standout feature, but the store's ability to manage high demand and streamline processes needing improvement.
Horrible employe communication, not friendly at all, took 7 days trying to figure out the medication my doctor gave them and didn’t even give me the medication because it wasn’t ready till the next week, Rude employees making assumptions about-me. very bad environment DONT RECOMMEND
October 2025
I got to talk to someone in the store, however, it’s so difficult to actually talk to someone in the Pharmacy! I called at least 10 times today. Then after 20 minutes, the phone hangs up!
September 2025
Not served first come first serve. Extreme wait times
