Walgreens Pharmacy offers a mixed experience for customers. The location feels newer and cleaner compared to others, but some staff members may come off as grumpy. While the pharmacy can be very busy with long lines and out-of-stock prescriptions, employees are often noted for their efforts to assist customers. One staff member was praised for his professionalism in handling a delay issue over the phone, preventing an unnecessary trip. Mornings tend to be less crowded, with shorter wait times. However, there are concerns about not following vaccine protocol during appointments, as some customers expect to see the vial information. Overall, while there are positive aspects, there are also areas for improvement in customer service and communication.
I have to pick up my son's refill medicine. . Never is ready
July 2023
This location is a little bit better than the Fremont Blacow location in terms of feeling a bit newer and cleaner but the staff at the Blacow location were much nicer. The younger clerk here was rather grumpy. She did help me but with a scowl. I'll only come here if necessary. I'd rather go to another location.
January 2023
Much better than the Walgreens on Mowry; virtually zero wait in the morning, and the longest I've waited was about 10 minutes.
