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March 2024 by Nelson Underground
Asked for help today and no one wanted to help me he stood there folding clothes and when I I asked for helpHe looked around and put his head back down. Very rude
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February 2024 by Ankit Kadyan
Respect full people work
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December 2023 by Kylie Howard
I had such a good experience today at American eagle!! All of the workers are sweet but I have never had someone like Jeret! He was working the fitting room and was so accommodating!!! He even went to the back to check if they had a size and he found one!! He also helped us find the shirt sizes I needed and was so friendly and helpful!! Thanks to Jeret for giving me such a great experience!
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December 2023 by Carolina Campa
Very poor customer service. I was trying to return an online purchase and the manager/ team lead immediately jumped on me. Super rude! When I asked for her name to fill out the survey she REFUSED to provide it. Stated they are “NOT REQUIRED” to provide it. She’s going to learn the hard way that her “title” means NOTHING! It’s all about how you treat people. Even her associates looked at her like they were used to her attitude. Disappointing.
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November 2023 by Rosalinda Garcia
Have never had a good experience here. So I do all my shopping online. And when I do go in to exchange something i wasn’t happy with, they are so rude. They talk to me like I’m either stupid or as if I stole the item when I clearly have proof of online purchase. This place definitely doesn’t have an inviting energy. More like “what the frick do you want” energy!
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October 2023 by Xitlali Ramos
Worst place I worked at. Literally felt like I was working with all my bullies lol except for a few people who actually acted like decent human beings. The rest are so miserable. Wish I could give it zero stars ? the managers here also live & breath AEO, it’s their entire lives, it’s almost an obsession ?
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August 2023 by Ruth Casey
Horrible store, manager or lead wouldn’t return my brand new jeans that were never wore and I had my receipt for them. I had taken off the tags off one of the jeans and they lady said they weren’t the “same” jeans.
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May 2023 by Veronica Escareno
I love the Jeans from here but I went this past weekend and I felt like I was getting watched, young people who don't know how to be respectful work here. Please train your employees to be nice and respectful to everyone who walks in the store.
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April 2023 by B B.
First time shopping in American eagle, the workers were nice but the security guard was rude. Literally gave an attitude about asking questions on jeans. So unprofessional, and also saying I couldn't look at jeans that I have to stand in line to ask a worker about it.
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February 2023 by Sylvia Garcia
Was able to find my husband size and they were nice enough to let him try it out. Also they were able to send some pants to my brother in law in Arizona, free shipping when we do it in store.
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November 2022 by Rene R.
American Eagle very friendly staff very helpful. I'm really really happy hundred percent. They took care of me very well very respectful. The owner was really nice the staff helped me out a lot. Thank you very much for all the employees that work there. Thank you for your quick service I'm really happy that they help me with the clothes size and stuff I'll give them 100%. Thank you.
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October 2022 by Shei. G.
Overpriced jeans. Fraudulent advertising. They place a big buy 1 50% off sign outside the store but they do not give you the discount. When you ask where those discounted bottoms are, they could not point out where exactly. Very baity, dishonest advert. Save your hard earned $$$.
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October 2022 by Shei G.
Very pricey. False advertising. They place a big buy 1 50% off sign outside the store but don't apply the discounts when you pay. They could not even tell me exactly where the discounted items are. False, baity advertising!!! Save your hard earned $$$!
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September 2021 by E A
I normally don’t ever shop here but I was desperately looking for jeans. I was almost immediately greeted by a girl named faith that asked me what I was looking for. I let her know I was looking for a specific type of Jean for work and let her know my concerns considering I already have a hard time shopping for them as a curvy girl. she gave me about six pairs to try on. I ended up leaving with only one. But overall I’m happy with my purchase. And she was really helpful! The store needs more employees just like her ☺️
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September 2021 by Anabel De La Torre
An associate named Faith, helped us as the Fashion Fair Mall, she was amazing and so helpful. It was our first time in the store and because of our experience there (with all the associates including Faith) we will definitely be going back.
