August 2022
Is it too much to ask that someone pick up the phone? I typically have good experiences when I go in-person, but God forbid I just need to ask a question over the phone, they never answer!
February 2022
Conveniently located on the NW corner of Herndon and Marks. There are two ATM machines on the north side of the building. They have always been fully operational (for withdrawals or deposits) on my visits. Super nice manager and staff. Very helpful and knowledgeable. Open on Saturdays from 10-2.
November 2019
The friendliest Citibank I've ever been to. No wait and fast service! The banker Alex helped me switch my account and even offered to walk me through how to do bill pay. Then deposited cash with the teller who was just as nice! Thank you Citibank!
