Fresno Chrysler Dodge Jeep RAM is a family-owned dealership serving the area for over 30 years. Many customers report positive experiences, stating the dealership goes above and beyond to accommodate needs and strives to ensure satisfaction. Reviews highlight great service, clear communication from the service department, and helpful, nice staff. Specific services like handling recalls are described as a very easy, smooth, and pleasant process, with fast and efficient installation. The courtesy shuttle is also noted as a benefit. Customers mention great deals on synthetic oil changes and that the engine bay is left clean. However, some experiences were mixed. One customer felt discouraged after receiving a high diagnosis charge and total bill for battery replacement. Another complaint notes that the express lane for an oil change took too long, despite an appointment, with a perceived lack of organization during check-in. Overall, while many highly recommend them for purchasing a new vehicle or for service, some aspects of service pricing and wait times have drawn criticism.
Outstanding customer service! Won't go anywhere else for service. Very helpful and very accommodating. Jorge is the best!!!
August 2026
The service department is always nice and up front about everything.
August 2026
My service rep. Rosa is always on her toes. Rosa will assure you and return your call. My last few services I have had done, the service team works quickly.
