The United States Postal Service at 5555 E Tulare St is a busy location that provides mail and package delivery services to a wide area, including residential addresses, businesses, territories, and military bases. It manages over 30,000 retail locations nationwide and handles a significant portion of the world's mail, processing and delivering 47 percent of it. USPS is dedicated to offering secure, reliable, and affordable services and continually seeks to improve customer experiences through innovation. Customers have mixed experiences at this location. Some appreciate the quick and informative service, especially when staff provide clear explanations about shipping options and rates. For example, one reviewer was impressed by the staff’s confidence when explaining that USPS charges flat rates for large boxes, despite initial doubts. The staff member, along with the manager, handled questions professionally, even when misunderstandings occurred about pricing and weight charges. One customer expressed gratitude for the manager’s helpfulness, noting her effort to ensure satisfaction and going above and beyond in service. However, not all experiences are positive. Another reviewer felt that the staff was unhelpful and rude when they needed assistance with packaging. They were disappointed that they had to do everything themselves, including buying tape, which they felt was unprofessional and outdated compared to past experiences where employees handled packaging for customers. Overall, the location is known for both efficient service and some less favorable encounters, with staff sometimes providing excellent assistance and other times falling short in customer service. The USPS remains a vital part of mail delivery in the country, striving to serve millions with varying customer experiences.
Don’t go to this location. Your packages will go missing.
September 2023
The asian girl in the front seriously needs to get talk to by management she is very rude and when i ask her a question she just ignored me, also when I was trying to talk to her she just kept on being on her phone not looking at me
August 2023
I know the job may be boring but they are so rude. Unless you have to use this one I would go elsewhere. Last time I use this location
