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December 2023 by Jennifer C.
Waiting 2 hours in line. Horrible. Forced to go there to pick up mail because of break ins.
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December 2023 by Kirandeep G.
It take hours just to get ur mail and how slow they move when they know there is a big line ,, and when u finally get there to get ur mail they hand u 2-4 mail ,, they don even care to look for more as it's been weeks since we got are mails and how it's only 2-4 mails that u guys are giving
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November 2023 by Sandy B.
Long lines for weeks now if you need to pick up your mail. Currently 25th in line and was told it would be at least an hour and a half. I cannot understand how this process cannot be any faster. Management needs to manage this situation better. With all the mailbox break-ins happening I can't believe this hasn't been figured out.
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November 2023 by Tammy P.
The only reason I gave 3 stars instead of 1 star is because of the service I got from a clerk named Jesse. There were a lot of us waiting in line and everyone was getting impatient, some of the people became hostile the longer we had to wait, most people were being very rude and insulting him. He remained curtious and polite even when dealing with such behavior. That is why I started to feel sorry for him more than I was angry about my mail. I realized the people who broke our mailboxes and stole our mail are the ones who caused us to have to stand in lines here, it's not this guys fault,yet he is the one who has to face the disgruntled public and provide customer satisfaction with a smile on his face. I was really impressed by the way he remained composed and respectful to the crowd. I would not be able to handle doing his job, he should get hazard pay for having to deal with these circumstances. Even though I had to wait, I got my mail. I waited an hour to get my mail then I left feeling like an hour of my time waiting was not so bad considering being there all day like the people who work there. I just want to say thank you to Jessie.
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November 2023 by Tim W.
cant deliver a featherweight package? why do I have to drive to pick this up. I saw the mail man today... why can you just deliver it Monday?
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October 2023 by Tasia B.
All of our packages that are shown to have been delivered in the locker parcel are never there. No key left no nothing. I’ve tried complaining but the problem still hasn’t been resolved.
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October 2023 by Celess P.
I want to thank Jesse Parker he was very sweet and helpful I had a pleasant experience at the post office today
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September 2023 by ltx Oscar
Thank you to the employees at the front counter. im there weekly sending out packages and im always in and out within minutes. luckily i do go when it is not busy but if your getting off work around 4 you might be there for a while or struggle to find parking.
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September 2023 by Homa Boroujeni
Your location needs to stop lying to people “you didn’t make any attempt to deliver my packages” I was sitting at the door waiting for it, so stop lying.There is a reason we pay for your service and that reason is that you deliver our packages at our door instead of making us pick them up at your damn location which also has not enough parking spots.
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September 2023 by Brad Offerman
Usps has many many issues with delivery. im now putting in my 6th service request for non delivered items even though a parcel key was put in my box but nothing is in the specific lock box for that key. Have lost several hundred dollars in deliveries so far.
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September 2023 by Mario P.
Mail carriers are the worst. I get wrong mail, wrong keys to open boxes for packages, "delivery attempt" notices when they can't put on box or even knock on door. This Hughes location only been inside few times and regret it everytime. They have executed some deliveries on point but they do have alot of mistakes that overshadow the positives.
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September 2023 by Helen Harvey
I have had three packages that said they were delivered and were not. I don't know how to fight back so my loses are at about 200.00 dollars
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September 2023 by Garry O.
this place sucks the i dian guy was only helpong one oerson at a time and when it was my turn he said my package wasnt there and i showed him the updates and he said itll be delivered today and was it delivered today nope it still says available for pick up
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August 2023 by Russell P.
They suck.. they obviously don't have anyone answering the phone bc idk why would they do that?Wish I could give less than 1 star
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July 2023 by Hazrat Nabi
All the team members in this postal office is very cooperative. Indeed, they actually want to solve the problem if there is. The supervisor Maria is the great.
