Pacific Premier Bank, founded in 1983 and headquartered in Irvine, California, is a strong-performing bank serving businesses and individuals across the United States. The bank is committed to providing unparalleled client service in the communities it serves and enhancing shareholder value. Customers have been banking with Pacific Premier Bank, previously known as Fullerton Community Bank and Opus, for over 20 years. The bank is praised for its small-town atmosphere and personalized service, with the team addressing customers by name and engaging in positive conversations during transactions. The Fullerton branch, in particular, is highly regarded for its exceptional customer service. Customers highlight the knowledgeable, helpful, and kind staff, including managers and personal bankers like Joe, Diana, Rosa, Isela, Alyssa, Jaime, and Dianabel. The team is described as always going above and beyond to ensure the customers' needs are met and providing a level of service that exceeds their standards. Customers appreciate the personal relationships they have built with the Fullerton branch team and feel that the bank is more than just a financial institution, but a part of their finance team.
Great service great people! The staff has always been there for me and my business.
August 2022
Alyssa and Roberto from PPB in Fullerton did a great job in helping my 91 year old mother and I (her son) to make banking easier in managing my mother's affairs. Thanks Alyssa and Roberto!!!
June 2022
People are very helpful and professional. They always smile when they greeted you. A very pleasant bank.
