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“This is the most friendly and happy post office I have been to across the country! From the community board to the book exchange and the friendliest postal workers it feels like a "family-run", real community centered post office. In old days the post office was a center of community welfare, and for sure this one remains so too, all from the care of those who work there. Thank you!!! PS. The employees even go out of their way to personally pay for packing tape!”
“Going to the post office is not always a preferred task, but Ellen and her team at this location make it easy. They are friendly, professional, knowledgeable and patient. No one likes to wait a long time, but sometimes we just have to. Please be kind to them.”
“I will admit at times our street address is delivered to same numerical address one street over, although showing improvement.
Our Postress’es, Lol are usually overwhelmed and short handed at times.
Yet the Ladies always appear calm and serve you with a SMILE.
$10.00 Hr. Raise to all Postal Workers!!!”
“I Really Like and Love This Post Office ? In Sebastopol CA. A Lot!
The People , who Works There Are Kind and Caring and Loving I (Me) and To Their Customers ? Too!
I Like and Love Their Different Stamps ? Too”
“Checked google maps and saw it was busier than normal. Waited 15 minutes and came over to ship a package. The line moved faster than I could fill out the shipping label. We’ll done postal workers!”
“This location is having quite a bit of issues with their service; They've lost my packages more than once and they never assume their responsibility. Interesting the last time I was there another customer made comments on the same issue/problem.Their service needs to improve a lot!!!”
“Honestly I find this to be the friendliest staff of all of the post offices in Santa Rosa. In my experience the staff has gone above and beyond to assist me with my reselling business and learning the ropes of the USPS shipping machine.
While most of the staff I’ve interacted with have been kind and conversational, a special shout out to the Asian-American woman with long hair (sorry, she doesn’t wear a name tag) who has been especially helpful with various challenges that I’ve encountered!
Also this is the only location with a machine and that’s open on Saturdays. So I find myself driving a bit farther to utilize this location.”
“Thanks to clerk 16 from Forestville Post Office for professional, kind and efficient help on Friday June 4. I mailed a package to Healdsburg and the other was international. The process was a breeze. The office is clean, welcoming, well lit and parking is easy. Thanks so much.”
“Kara (spelling?) was fantastic! She went way above and beyond to assist me with our business not receiving our mail while moving between office spots. She showed so much empathy after seeing how depressed I was, and she asked for my number, and then did a deep search to find our mail. She then texted me to let me know she found it and that I could come back to pick it up. She not only made my day, she made my week, and possibly saved my job! If USPS has Employee of the Month, she deserves it! Such a nice, friendly person with exceptional customer service. I wish everybody was as caring as she is. Good job Cara, thank you USPS!!!”
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“I’ve always received excellent fast service at this post office. Very small but they do it all very efficiently. Short lines and all the supplies I need. I go out of my way to use this post office.”