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“Checked google maps and saw it was busier than normal. Waited 15 minutes and came over to ship a package. The line moved faster than I could fill out the shipping label. We’ll done postal workers!”
“Honestly I find this to be the friendliest staff of all of the post offices in Santa Rosa. In my experience the staff has gone above and beyond to assist me with my reselling business and learning the ropes of the USPS shipping machine.
While most of the staff I’ve interacted with have been kind and conversational, a special shout out to the Asian-American woman with long hair (sorry, she doesn’t wear a name tag) who has been especially helpful with various challenges that I’ve encountered!
Also this is the only location with a machine and that’s open on Saturdays. So I find myself driving a bit farther to utilize this location.”
“Kara (spelling?) was fantastic! She went way above and beyond to assist me with our business not receiving our mail while moving between office spots. She showed so much empathy after seeing how depressed I was, and she asked for my number, and then did a deep search to find our mail. She then texted me to let me know she found it and that I could come back to pick it up. She not only made my day, she made my week, and possibly saved my job! If USPS has Employee of the Month, she deserves it! Such a nice, friendly person with exceptional customer service. I wish everybody was as caring as she is. Good job Cara, thank you USPS!!!”
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“Going to the post office is not always a preferred task, but Ellen and her team at this location make it easy. They are friendly, professional, knowledgeable and patient. No one likes to wait a long time, but sometimes we just have to. Please be kind to them.”