Citi is a financial services company that provides a wide range of products and services, including digital banking, mortgages, personal loans, and small business banking. Customers have praised the friendly staff, highlighting their knowledge and willingness to help. One customer had a positive experience with Mickey Ngo, who assisted in recovering a locked account, and noted it was the best customer service they had ever received from a bank. While there was a mention of a less favorable experience with another banker, the overall feedback emphasizes the kindness and support from the majority of the staff, making it a preferred banking choice for many.
It's a wonderful bank.there are plenty of improvement to make.
May 2023
I want to help people the tellers are so nice specially Sara she is so sweet and nice also as a banker Mickey helped me with my opening account but not to be rude but avoid the other banker Tran Lee she treated me really mean but thank God overall staff is really so nice thanks for all God bless
September 2022
I was very impressed with their service and knowledge. They answer all my questions and took great care of me. My go to bank. Thank you