The UPS Store #7378 in Garden Grove is known for its helpful and friendly staff. Customers appreciate the expert packing, shipping, printing, and document finishing services, as well as the mailbox for mail and packages. The store also offers notary, shredding, and faxing services. Many reviews highlight the outstanding service provided by staff members, especially Sebastian, who is described as kind, patient, professional, and funny. Customers feel welcomed and supported, whether they are returning items, handling complicated Amazon returns, or needing assistance with notarizations. The store makes the process easy and seamless, even for those who are nervous or unfamiliar with postal services. Customers enjoy not having to carry packages or wait in line, as there is always someone available to help. Overall, the store is praised for its helpfulness, positive atmosphere, and staff dedication, making it a reliable choice for shipping, mailing, and printing needs in Garden Grove.
I ship hundreds of packages via USPS, UPS and FedEx daily. This UPS is by far my favorite to drop off packages. Every time, I stop by I am genuinely and friendly greated. The staff, and Sebastian in particular, is always polite, helpful and caring. Thumbs up 👍
October 2025
The service at this store is outstanding! I have a 71 year-old sister who is not comfortable with handling things like getting a document notarized, etc. And Sebastian went out of his way to help her… he was patient and kind and he is just an outstanding individual! She told me she will never go anywhere else!
August 2025
Wonderful, friendly service and I will definitely make it my go to store for packing and shipping.
