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“I received excellent service from this location, particularly from someone whose name rhymes with “Jolly” - that is how I felt today, being helped with my issues! Thank you so much”
“So incredibly friendly first and foremost. She was also so helpful and knowledgeable about which options would get our package there the fastest and for the best price. Best experience with any shipping provider.”
“I needed to ship a package and needed a box and bubblewrap. They helped me uninterrupted by other customers. They are helpful and friendly, which is a big difference compared to other shipping stores.”
“Matt was the most helpful employee ever i really loved the way he explained everything in detail and spoke from experience, he gave me so much insight on the items i was interested in and did an amazing job on being friendly to us both we had an amazing experience ?”
“It's a very good post office, if there weren't so many people it's a 5 star post office. Nice, knowledgeable staff who always get my mail out where it needs when it needs to be out. Diligent about clearing out the drop boxes regularly, and good at giving tips.
But it's just so busy! You'd spend longer driving to any other post office than waiting in the line, sure, but it's a hassle if you need to stand in line.”
“I have been sending stuff to my family in vietnam. They are so nice whenever I arrive, they help me to bring the stuff in and pack them nicely to send it to my family. The price is good too. Idk why people are leaving bad reviews here. It's totally different from my experience.”
“(Translated by Google) How many times have you shipped to Korea?Deliver in 2-3 daysThanks for the low price(Original)몇번한국배송했는데2-3일만에 배송해주시고가격도 저렴해서 감사합니다”
“I'm very happy that I can leave a 100% honest review for this company. I had a bad experience using Fedex to ship various expensive items to my girlfriend in Nha Trang Vietnam (iPhone 15, 1 Macbook (used), 2 iPads (used), a Tiffany bracelet, expensive perfume, a YSL wallet, and a few other things) and I ended up having to recall the package and have it returned to me because it was stuck in customs because of the used Macbook and iPads (I guess used electronics are restricted items). Fast forward a month later, I walked into Vietxpress on a Saturday afternoon, the guy working there started talking to me immediately and offering help and answering my questions. He confirmed that they could definitely get everything I wanted to ship through customs and delivered to my girlfriend. He took inventory of everything with me, explained how much the insurance would be for each expensive item and how they cover everything if anything happens. Then him and his partner there both helped me with packaging everything up safely and securely, they taped the box up extensively. Then they had me fill out a small amount of paperwork, we went over the costs and taxes and everything made perfect sense to me, I paid, and they said it should take 7-10 days to arrive. After 7 days, my girlfriend receive a phone call from the shipping company, the package was in Ho Chi Minh City and they were just confirming her address and information. Then they gave her a tracking number and the website to track it on. We were able to see the updates daily as it made it's way to Nha Trang, and today, on Day 13, my girlfriend received the package! She made a video for me opening it and taking everything out. She received the package still sealed and intact exactly how it was when it was shipped. Everything was there, nothing damaged, nothing stolen. We are incredibly happy and appreciative of this amazing service! My girlfriend is absolutely ecstatic with joy right now. I will definitely be coming back to these guys anytime I need to send something to her from California. Thank you again! I'd give 10 stars if I could!”
“Excellent customer service, always with a smile. Email reminders for post office box. Reasonable accommodations when picking up or leaving mail. Great office hours and service is quick.”
“I highly recommend Rapidoes to anyone or any company it needs delivery service. Rapidoes known by fastest drivers in California very professional, reliable and on time thank you for your great customer service.”
“I've been here a few times after the fire and expected a grumpy guy based on the reviews and I was totally surprised to find a very helpful person helping me each time. Maybe they caught him on a bad day or something but I was happy each time I came here.”
“I have been going here for years to drop off all my Amazon/Retail packages. The workers are polite, quick and attentive. Their goal is to get you serviced right away. I also paid for the notary service once and that went smoothly. UPS workers are doing great work! ??”
“This is a small fedex, service wise is more on the shipping portion. I have been here more than enough times and when they get busy you have to be patient since most the time there's only the little lady on the counter that's working if not just one person working.”
“We do renew passport for 3 ..Good customer service..all the worker very nice and helpful ! The other post office in Huntington beach .they so rude ,I have to cancelled appointments and go here !”
“I feel that this place works very professionally, receiving goods is easier than other places, and is also cheap, not too expensive. I don't understand why so many other people complain like that, there must be a big misunderstanding here. I have also introduced many relatives to come here to send goods and they are very satisfied with the service and everything here. I hope the shop continues to grow to serve customers better and better. Thank you Phat as well as the staff at Vietdream Cargo for serving and helping me a lot.”
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“This is one favorite UPS store, the associates and management as always friendly, polite and helpful. I am greeted every time I come in an I genuinely appreciate that. Additionally they are proactive in helping customers. Normally, I'd have to initiate for help, but the team at this garden grove west location initiates first which makes me like a valued customer!”