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February 2024 by Jill Nelke
Jessica was helpful and kind!
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January 2024 by Nathan Kohatsu
From open until 2pm there was only one multi-tasking superman working at this location today, Leo. Kudos to this guy for keeping such a customer friendly attitude despite being the only employee there. He did above and beyond to help the customers there. He did the best triage to try to get customers in and out. And that's with the customers being unruly with him being the only employee there!! Cell phone service always takes time.He needs to be recognized for this effort!!The store itself is simple and clean. Just needs a few more employees on the daily.
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January 2024 by VU HUYNH
Special thanks to Mr. Juan in this store. I was ther to exchange a new phone. It was almost close time, but Juan still give me a great customer service. He was happy and willing to help me. I appreciate it.
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December 2023 by Vianey R.
The worst service they took 2 hours they were also being rude don't recommend going there
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December 2023 by Susanna Holden
I would avoid this location if you can, there are long wait times. If no one is ahead of you it's fine, but even one customer in front of you can be a 20-50 minute wait. It took me 3 visits to finish my upgrade and trade in my old phone. My husband has tried 3 times to go in to get his, with no luck. Yesterday when he tried to get his phone they said it was in the safe and couldn't get the safe open. I think they need to update their computers too because the rep who helped me couldn't get the printer to work. He was really stressed out, and had to stay 45 minutes overtime trying to help everybody. They need to hire more people so the current employees don't get so stressed out. It impacts the wait times and the overall experience. It seems like there's problems at every turn for this location. I didn't even get a receipt for my trade-in, that's kinda sketchy to me. Hopefully I actually get my $800 trade-in value.
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December 2023 by cbarraza101
Went there to exchange a phone. Juan was amazing. As he was helping me, he was greeting customers, smiling and letting everyone know he would be right with them. I will be back for all my phone needs. Thanks again for all your help, Juan!
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December 2023 by Kyle S
I was working a lot and was dumb enough to tell the worker I didn't have a lot of time. Took my s21 in to upgrade and signed into my dad's account. I told them I wanted to pay all up front so that my dad wasn't charged. They charged me around $250. I left my phone with them and got an s22. I never got the upgrade. They stole my phone and charged my dad $1200 for a new phone. I would have filed a case with the police if I found out sooner/ had time but was working 80 hour weeks. This store has thieves working there. Be careful. Take your business to a real verizon store. Not an "authorized retailer" they are scammers and will steal from you if you let them
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November 2023 by Steve Preciado
Great experience salesman was very good helpful knowledgeable and professional one of the best I’ve worked with.Definitely a 5 star person and salesman.
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November 2023 by Gulcan Sevil
Jamison amazing person you could ask him before purchasing anything ☺️
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October 2023 by Karen Cortez
Sunday, October 1 at 4:25 pmI was serviced by a Verizon representative, Jesse. I want to express gratitude and appreciation for the level of professionalism and service provided by this employee. He was patient, understanding, and knowledgeable about Verizon and the services provided. He was able to problem solve and navigate my issue in an efficient manner. I was serviced immediately at this store. Highly recommend and encourage Verizon customers who may have issues or concerns with their account to come to this corporate store.
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October 2023 by Karen
Sunday, October 1 at 4:25 pmI was serviced by a Verizon representative, Jesse. I want to express gratitude and appreciation for the level of professionalism and service provided by this employee. He was patient, understanding, and knowledgeable about Verizon and the services provided. He was able to problem solve and navigate my issue in an efficient manner. I was serviced immediately at this store. Highly recommend and encourage Verizon customers who may have issues or concerns with their account to come to this corporate store.
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August 2023 by Ana A.
Verizon should not be in business. They overcharge for terrible service, and their customer support is absolutely atrocious.
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August 2023 by Angel Rodriguez
I love the staff here, they helped me with my IPad and cell service
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July 2023 by Jacqueline Anderson
I was on vacation in Anaheim CA. Ryan was so helpful. The only person in the store. He made great recommendations and was quick. He even made a great recommendation for Shawarma lunch nearby. Give him a raise and accolades.
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July 2023 by Alanna Rob
Once again Ryan is absolute lot the best. Dedicated and tenacious, ever the problem solver. I had two issues, and he has gone above and beyond to solve them quickly and efficiently after everyone else I spoke to on the phone told me I couldn’t be helped. He needs a raise, a promotion, and a vacation after putting up with me
