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January 2024 by Kenneth T.
Mary Craig,Explained & Was Very Professional, Now with Higher Interest, I am very Satisfied, I now have Another C.D. & Money Market, & was Only a 1/2 Hour.
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December 2023 by Gayle W.
This bank is horrible. THEY decide to lock your mobile account when they don't approve of your Zelle transaction. You are already notified that they are not responsible, and payments can't be reversed. That's fine, but to allow the payment to continue. should be my decision alone. I hate their policy, I don't need my account put on "time out" for 48 hours because they don't approve my transaction.
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December 2023 by Serita A.
US is my bank I love the customer service I receive and the ease and and convenience of using the app. Thank you US bank.
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October 2023 by Karen H.
Ever since US bank took over, I hardly see any tellers there or other banking people at the desks. Did they get rid of all the employees? There was only 3 or 4 people in line, today, and it still took over 1/2 hour for me to make a deposit and leave. There must have been 6 or 7 people in line by the time I left. I'm afraid if I went to the bank the last day of the month there would have been 15 or 20 people in line, or just before a holiday is bad, also. US bank is not serving the Gardena community very well. There were only 2 tellers trying to help everyone but there were at least another 4 teller spots open with no tellers! I don't blame the tellers but I do blame US Bank and management. They're not allocating enough funding to staff the bank. I was thinking of opening a personal account at the bank but not any more. I will stick to my credit unions. No lines. Nice tellers, and one branch greets me by name and I know their names. I wish Union Bank never sold out.
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September 2023 by A.M. CRUSHER
??✅?
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September 2023 by Cindy Cook
Workers are all nice there!!! A girl named Deneen helped me. She was patient and very nice!!!!
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August 2023 by Jason U.
Terrible customer service really miss Union bank already .. just goes to show you bigger doesn't always mean better.. point proven by us bank
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July 2023 by Jacqueline E.
please bring union bank back. shame us bank did not meet my expectations.... its like banking wtih chase!
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June 2023 by Michael Player
Horrible service to slow, they need better people
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June 2023 by Sal M
Awesome customer service
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June 2023 by Daine Advincula
I love us bank