Gilroy Cadillac offers a positive and attentive experience for customers looking to buy or service their vehicles. The dealership provides a wide selection of Cadillacs, with specialists ready to help customers find the perfect car. Many customers highlight the friendly and professional staff, including salespeople and managers, who go out of their way to ensure satisfaction. For example, one customer praised the attentive service from a staff member named Nevin when purchasing a 2024 Cadillac Lyriq, emphasizing his professionalism and outstanding service. Another appreciated a manager named Kurt, who took responsibility and waived a bill after a communication issue, demonstrating accountability and care. The dealership also excels in vehicle servicing, with staff like the lady who handled late-night payments efficiently. Customers also praise the helpfulness of staff like Jorge and Peter, who worked hard to find the right vehicle, leading to happy purchases like a Chevrolet Silverado RST. Overall, Gilroy Cadillac is known for its friendly atmosphere, transparency, and dedication to making each customer’s experience smooth and stress-free. Whether buying a new car or getting service, customers feel valued and well taken care of at Gilroy Cadillac.
They made it very easy to buy a car. Staff are very helpful and friendly. We really liked Kimberly she was polite and very helpful. All I can say is thank you.
December 2025
Working with Micah was very easy. I’ve been reluctant to deal with Gilroy Cadillac due to the previous poor service. Micah has changed my opinion.
December 2025
Professional and very attentive staff welcoming the service department. It's a good experience every time. Thank you guys! It's good to know my car will be well taken care of every time!
