Gilroy Cadillac offers a positive and attentive experience for customers looking to buy or service their vehicles. The dealership provides a wide selection of Cadillacs, with specialists ready to help customers find the perfect car. Many customers highlight the friendly and professional staff, including salespeople and managers, who go out of their way to ensure satisfaction. For example, one customer praised the attentive service from a staff member named Nevin when purchasing a 2024 Cadillac Lyriq, emphasizing his professionalism and outstanding service. Another appreciated a manager named Kurt, who took responsibility and waived a bill after a communication issue, demonstrating accountability and care. The dealership also excels in vehicle servicing, with staff like the lady who handled late-night payments efficiently. Customers also praise the helpfulness of staff like Jorge and Peter, who worked hard to find the right vehicle, leading to happy purchases like a Chevrolet Silverado RST. Overall, Gilroy Cadillac is known for its friendly atmosphere, transparency, and dedication to making each customer’s experience smooth and stress-free. Whether buying a new car or getting service, customers feel valued and well taken care of at Gilroy Cadillac.
Pretty fast diagnosis, reasonable turnaround time, labor is not inexpensive, but probably in line with any dealership
August 2026
Always greeted with the smile this is my third car I have bought from Gilroy Chevrolet. Best deals in the county and the salesman are generally really really nice.👍
August 2026
Micah was incredibly welcoming, thorough, and knowledgeable. Gilroy Cadillac is very lucky to have him! If you need a service advisor, he’s your guy. Thank you for making my experience so pleasant!
