“I had an absolutely amazing experience at Kay Jewelers in the Gilroy Outlets thanks to Juan and Trisha! From the moment I walked in, they were incredibly helpful, patient, and attentive. Their customer service was truly top-notch — they took their time with me, answered all my questions, and made sure I felt comfortable and confident in my purchase.
What really stood out was how they hustled to help me out when it counted. They went above and beyond to make sure everything went smoothly. You can tell they genuinely care about their customers, and that kind of service deserves recognition.
Juan and Trisha make a heck of a team — kind, professional, and just overall awesome. Thank you both for being YOU and for making my experience unforgettable. If you’re shopping for jewelry, this is the place to go!
Alex”
10:30AM - 7PM
280 E 10th St Building B Suite H, Gilroy
Jewelry Stores
“Everyone was very kind and welcoming! especially the young lady showing the jewelry! lovee the pieces I picked out and overall wonderful experience highly recommend!”
“Been a long time customer, I always get help from Veronica at Jared in Gilroy. She's a sweetheart, always going above and beyond. That's why I keep going back to her. Always knows the right item to show me and can't never leave without buying something from her. The store always have beautiful Levian pieces, my favorite designer to shop for.”
10:30AM - 6:30PM
7581 Monterey Rd, Gilroy
Jewelry Stores
“Authentic handmade arts and crafts from south of the border. There are actually three businesses inside with products imported from several different Mexican states.”
“I always come here and pick up either games or comic books and other random things… the owner is a nice guy and always helpful I hope this place is around forever…”
“This place has really nice stuff at good prices. Inventory is changing regularly so you can always find something new. Happy to have this place in Gilroy!
Only reason for 4 stars is customer service. I’ve been there before when staff hasn’t said a word to me and when I asked for help on a price, seemed annoyed. Other times, they have helped me load something into my car and were very kind and helpful.”
“The were very professional took great care of me.
They were very knowledgeable and extremely helpful. I am very happy with my purchase..
I will definitely come back with my jewellery needs in the future.”
“I had a great experience working with Taylor at Zales. She were extremely helpful and really took the time to understand what I needed. I especially appreciated how conscious she was of my budget. Never pushy, just focused on finding the right fit for me.”