New Balance Factory Store Gilroy offers a clean, well-maintained shopping environment with friendly and helpful staff. Customers appreciate the store’s wide selection of shoes, including various styles and widths, which is a standout feature compared to other brands. The staff is knowledgeable and willing to assist, often brainstorming with customers to find the perfect fit. Many reviews highlight excellent service, such as searching across stores for specific models and offering free shipping on orders. The store features sales and clearance items, making it easy to find good deals. While some customers wish for more color options, overall, the experience is positive, with shoppers leaving satisfied with their purchases. The store’s atmosphere is described as chill and welcoming, and the staff’s dedication to customer service makes it a recommended place for buying quality athletic shoes.
The lady with the blonde curly hair helped my son find some good shoes for running. She brain stormed with my wife and found some shoes my son was happy with.
June 2024
Recently purchased a good pair of court shoes for Pickleball! Gave it a 4-star rating as there wasn't a lot to choose from but am very happy with my purchase.
April 2024
Great prices if you manage to leverage the buy one, get one 50% off offer.
