10AM - 9PM
8375 Arroyo Cir Suite A048, Gilroy“This is probably one of the biggest towards I've seen in this side of the Bay area. The girls here are very friendly and are always helpful when it comes to my online returns because I tend to order the majority of my clothing online. I've never had an issue and they've always promptly refunded me through my PayPal.”
10AM - 9PM
8300 Arroyo Cir Suite B-150, Gilroy“Respectful and courteous employees! All the staffs greet you.... Gave an account on what's on sale for the day! Not every store does that. Good job converse staffs !”
10AM - 8PM
8300 Arroyo Cir Suite 220, Gilroy“I just happened to stop here by chance. My lady was shopping a couple of door down and I decided to check it out. I was surprised by the great prices and huge selection. The staff greeted you as you walked in and were available throughout the store. Checkout was quick, culminating a great experience. Check it out. We will be back”
“I found some really amazing jackets here at unbelievable prices. They even had my size. And the selection of colors was wonderful. The shirts were amazingly priced so low. I found some incredible tees that I really liked. I found the staff to be quite helpful and knowledgeable about their merchandise. I really liked shopping here.”
“Gilbert C., Marcos, and Michael are the consummate sales pros. Super knowledgeable about all Timberland products they carry. Zero pressure. They suggested some other options which I decided to buy. Just a superb store and staff.”
10AM - 9PM
681 Leavesley Rd, Gilroy“Really enjoy going to The Gilroy Outlets for years! So many stores with killer deals! My 1st time shopping on Black Friday and The VANS staff was absolutely incredible!! The store was packed and nearly EVERY staff member was walking up to costumers asking if they found everything they were looking for and checking in the back if it wasn't on the floor...I was shocked how hard they were helping people out because its so hard to find staff to even work the registers these days, let alone run around a busy store to help customers find things that aren't on the shelves! Pretty much all the staff had a smile on their faces and again still shocked being it was Black Friday, so you know they were burnt out! I've worked in retail on Black friday and know how demanding that day is and how rude people can be for a one time deal! Hats off to the crew that work today (Black Friday)!!! You guys found the shoes I wanted and I'm so grateful!! Thank you for all your hard work today and everyday!!”
10AM - 9PM
8375 Arroyo Cir, Gilroy“Journey’s in Gilroy is your shoe store. They carry Van’s, Converse’s, New Balance, Fila, Puma, UGG’s, Hunter rain boots. The manager Xochitl is always so welcoming helpful and polite.”
“SAS SHOES - GILROY, CA OUTLETS IS OUTSTANDING. The wonderful manager took the time to measure my feet to get the right size and more important the width. Plus she was very helpful in exchanging shoes that were the wrong size. Be sure to visit this store to save money and get good customer service. 8556 San Yskiro Ave., Gilroy 408-842-2185”
“I always shop at Ann Taylor loft, and get the best customer service, I wish I got the ladies name who always helps me, she's has short hair and wears a mask. this last time, I was shopping for a funeral, she was beyond helpful, she suggested appropriate outfits, grabbed different options and different sizes while in the dressing room and paired it with great jewelry, it was exactly what I needed. Thank you sweet lady, I'll see you next time!”
“This store is not closed as Yelp claims. I was just there on Saturday, 8/27/2022. Their entire store had 50% off on most shoes. Prices were better than other shoe stores. Wish I could have found one I liked. Sales people asked if I needed help.”
7AM - 9PM
291 1st St, Gilroy“Lots of items to browse through like Pancho's, boots, candies, party supplies, cooking supplies, cookware for catering, bachelorette party supplies, alterations”
“Had an absolutely fantastic experience at the outlet yesterday. It went so well, in fact, that I had to write a review. The employee that made the experience so great was Calvin. From the moment we entered the store, we were greeted with an incredibly friendly demeanor. THAT, alone, made me want to purchase shoes (to which I did). Calvin went above and beyond with the customer service that I'm willing to wait until I drive back up to Gilroy(we're from Los Angeles) just to purchase from this store again.”
10:30AM - 6PM
7507 Monterey Hwy, Gilroy“Had a great experience here. When you walk in you instantly want to say wow at how many beautiful dresses there are. My daughter and I came here looking for a prom dress and the ladies here were very nice and helpful. They were very accommodating and brought down dresses off the high wall for my daughter to try on. We were very impressed with the selection.We ended up buying a beautiful blue dress and it was a bit pricey, but well worth it. Rosie, the owner, is a very nice woman and she did an excellent job altering the dress for my daughter, it came out perfectly. We are very happy we found this store and will definitely be going back in the future. We will go back for alterations as well. It's a lovely store.”
“Greeted by Ruby when I entered to shop for my little step daughter. Very clean and not busy so she offered plenty of help to find what I was looking for. Would visit again.”
“I had a great experience. People were very nice . I returned some boots I bought back in February and it wasn't a problem. I ended up getting the boots I wanted at the end . Thank you .”
“I would like to nominate Oliver for employee of the month! I left a bag with a shirt from Eddie Bauer in the store and was almost 3 hours down the road before I noticed. Oliver took my shirt over to Eddie Bauer after he finished his shift. Such above and beyond service. I will so be shopping at your store whenever I pass through. Highly recommend. Ask for Oliver!”
“My wife and I came in looking for a good deal. They had a 50% off deal and the customer service was exceptional. Kianna really went out of her way to help us out and make sure we were happy. We definitely will be back for great deals and amazing customer service.”
“What to say, yet another famous footwear. These are all the same, they look the same and their customer service varies by store. Now this particular location stand above the rest and I will give it 5 stars for consistency. I've never had a problem here and the sales associates are so nice. I was looking for a pair of shoes since and found a grest deal on some Nike Air max excee. The store was busy but I did not have too wait very long. Lately I buy my shoes here rather than going to foot locker or khols, you can't beat their prices. Thank you and I will continue to shop at this location, I recommend to all.”
10AM - 9PM
8225 Arroyo Cir Suite 21, Gilroy“Service was a 10/10, I was asked if I needed help by every employee who walked passed me. Selection is kind of hit and miss. I was happy to see some drops from the sneakers app there. Some had not been released yet. I guess members who get early access from certain releases if they return them to the store they are up for grabs. I saw some satin Jordan 1s but they were too small. I ended up getting 6 pairs of shoes from the back clearance wall which was also an additional 30% off. Including rare gold air max's, really cool Jordan why nots, and even platform AF1s all for about $400”
“A lot of the items had half off prices which was not true for all the stores we shopped at in the outlets. The service was great. A staff member introduced themselves and offered help a few minutes after our arrival.”
“Great store! They've got a great selection of tasteful, comfortable shoes. They have casual and dressy shoes for the whole family. I bought a pair of high heel mary janes and plain white sneakers and my hubby got 2 business casual shoes for work, all for a great deal. But the reason I felt inclined to write this review was because of the customer service! The young man and young lady were very attentive with my husband and I, as well as the other customers in the store. I was looking for another pair of heels and although they did not have any in the store, they genuinely .did their best to assist me. This type of.service is truly hard to find in this shopping center, I hope the company knows what a great staff they have at this locatiin.”
10AM - 9PM
8325 Arroyo Cir Suite 40, Gilroy“The best location for an abundance of fun choices. Always a sale going on and they also have a clearance section. Note that they still haven't updated the address here as of May 2023. There's still a location at the outlets but it's on the north side of Leavesley.”
“Walked in when no one else was there and walked out with new pants. I can’t speak to all their offerings but very happy with the feel and build so far. Staff assisted me swiftly and changing rooms were in great shape.”
“I went into the store yesterday and it was very clean and organized. The associates were super friendly and of course I loved that it smelled like leather. This was my first time in the store and it was super impressed and I loved everything.”
“If you've never owned a pair of ECCO's, you need to. They are, hands down, the best shoes, boots, sandals, etc. It's like having luxury gloves on your feet. Many decades ago, I got my first pair of ECCO boots at a high end shoe store in downtown Los Gatos (since closed). These boots got me up and down Halfdome, comfortably, a dozen times and many hundreds of miles of backpacking, hunting deer (futile efforts), camping (boot melting opportunities), and many other escapades. They have like a polyurethane material for the soles, like riding a skateboard on a magic carpet. Have since bought more ECCOs in Los Gatos, Denmark, Poland, etc. Having a store in Gilroy is probably not going to be good for me. 50% off? Holy shot I got like 6 pairs of shoes, boots and sandals this week. Service was great, even coming into the close at 7pm they were helpful. Great to know this store is here. Get some ECCOs! PS: I do not work for ECCO and receive no compensation or anything for this review.”
“Very Friendly and not pushy staffI found 5 pairs of shoes for my family. The Aaliyah shirts they had were hecka cute. I had to get one. Overall a pretty good selection to choose from today.”
“Store was clean and staff very helpful. I wish NB offered more conservative neutral colors but some are available. Unlike other brands like Nike or Adidas, we get lots of shoes with width sizing, a big win alone.”