O'Reilly Auto Parts store #2987 in Gilroy, California, offers a wide range of auto parts, tools, and accessories, along with helpful store services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers appreciate the friendly and helpful staff, who are willing to research and ensure they get the correct parts for their needs. The store is known for great customer service, with staff like Richard and Johan assisting customers in making last-minute purchases, such as motorcycle batteries. Many reviews highlight the staff’s kindness and willingness to go above and beyond, including diagnosing issues and helping with installations free of charge. The store is conveniently located and stocked with the parts most needed by customers, making it a regular stop for many. Overall, customers highly recommend this location for its helpful service, knowledgeable staff, and reliable parts availability.
Decent selection of auto parts and the staff is generally helpful. However, I found some prices to be a bit higher than I expected, and it took a while to get assistance during a busy time. Overall, it's a solid option for car needs, just be prepared to wait.
February 2026
Called today looking for an odd part. Spoke with Jay. He was super helpful and patient. He found it in the system at another store, but didn’t rely on that alone and called them to make sure they have them and that it will be delivered to the store before having me come. Thanks!🙏🏼
September 2025
Shout out Daniel!!! He helped me find what size wipers I needed and installed them for me!!!! Get that man a raise!