The Sleep Number store in Gilroy, CA, offers customizable sleep experiences with adjustable beds that allow partners to set their preferred firmness, support, and pressure relief. Their smart beds feature SleepIQ™ technology, which tracks and optimizes sleep, enhancing overall comfort and rest. Customers can also choose from a range of bedding products, including cozy comforters and support pillows, to complete their sleep setup. Many customers have praised the helpful and knowledgeable staff, particularly highlighting a staff member named Ten. She is described as patient, friendly, and attentive, taking the time to understand individual needs and answer all questions without being pushy. Her personality and professionalism have made shopping at this store a positive experience for several customers, who appreciate her dedication and expertise. Customers also commend the overall service at the store, mentioning that staff members like Adam and Ten provide great customer service by checking in frequently and ensuring all concerns are addressed. The store is appreciated for its welcoming atmosphere and the quality of assistance provided, making the process of selecting a new bed enjoyable and satisfying. Overall, the Gilroy Sleep Number store is highly recommended for its excellent staff and personalized sleep solutions.
We had the pleasure meeting Ten. Ten was very knowledgeable and courteous. Great experience. We purchased the queen I 8.
January 2025
My in store expert was a lady named Ten. She was terrific! She took time to understand my specific needs and provided a couple of mattress choices. She was patient and answered all of my questions. Can't wait to get my new bed!
August 2024
My experience at the Gilroy store was fantastic! Both Adam and Ten were helpful and very knowledgeable answering all questions easily. It was really a joy in making my bed purchase in this store!
