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“Casey was so kind and professional . He was so helpful with getting me the information for getting a passport.
He was a delight to have helping me. Even called other places to get me a walk-in last minute. God bless him. He needs a promotion ASAP.”
“Went in to turn in my passport documents without an appointment, and the wonderful people working there were able to do my application anyway. I am very thankful they were able to take the time to sign all the documents needed to submit for my passport, when they could have told me to come back another day. A+ service!”
1:30 - 5PM 9:30AM - 12:30PM
19050 Bay St, El Verano
Post Offices
“A great neighborhood post office that serves a small community. If you take the time to get to know the 2 people who work there you will see they care. The postmaster and the clerk Stacie are hardworking lovely people who problem solve and help me and my family every day. Please stay away from our neighborhood post office if you are entitled or rude. We would prefer to have people who live by the golden rule.
Thank You!!”
“Made an appointment online for three passports. Waited for about 5 minutes after my appointment time to be seen. Got the photos taken, handed the lady all the documents (already filled out). Took less than 30 minutes for her to process all three passport applications and charge us the fees. Very efficient and friendly staff. Please make an appointment, the process goes extremely fast.”
“I Called Today For A Package That Was Accidently Sorted To This Facility Instead Of The One Closest To Me, & I Believe The Gentleman's Name Was Kevin & He Was So Kind! Even Though My Package Isn't There Anymore, He Was So Helpful In The Situation & Brought A Smile To My Face Regardless. Thank You Kevin For Your Kindness!”
“I'm glad to say I have great and trustworthy USPS here in town! Especially, Celly,, who attended me today and she showed great customer service Especially for being in the morning which I know is not easy. Celly deserves a great review to her outstanding service and personality. Will come back here when I need to!”
“I had a wonderful experience here for my passport appointment. The employee who assisted me was knowledgeable, friendly, & helpful. I really appreciate having this service available in Petaluma. Thank you kindly, USPS employees! :)”
“Came to pick up a package that I wasn’t there to sign for a day or two prior, the man at the window was super nice and helpful. I was kinda nervous cause of preexisting reviews but I had a good experience :)”
1:30 - 4PM 8:30AM - 1PM
1190 Rutherford Rd, Rutherford
Post Offices
“After reading all the bad reviews, I almost regretted making an appointment here to process a passport.
When I arrived the lady at the counter had a smile on her face... I thought, how can this be possible? this doesn't make sense lol.
Long story short, I don't remember the lady's name, I think it was Carolina (I apologize if that's not it). The important things is that she was the nicest, most helpful person I ever dealt with at a post office.
Maybe the rude lady left/got fired, or maybe it was just my lucky Tuesday at 10 a.m.”
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“The Glen Ellen post office and its staff are a great benefit to those of us who live here. I have been there easily 250+ times over the past 10 years, and used most services eg packages of all sizes, delivery times from urgent to not, packing help needed or not, domestic and international. The staff is polite, friendly (and knows locals' first names), and knowledgeable. They also care about your money: if there is a particular type of envelope for overnight or other expedited service that will get it there at roughly the same time as a different one sized the same, they let you know before you commit to the more costly one because you were not aware. You are a person to them, not a transaction. The facility is clean. Closing time, to them, means you can walk in the door at precisely that time and they take care of you; no "that would take 10 minutes and we are now closed." We keep a p.o. box there, and they have a terrific and very easy system to get your packages if over-sized and unable to fit in your box: with no assistance needed, so can do by yourself on weekends as well, speedily. Lots of parking in a dedicated lot right there. And an outdoor drive-through mailbox: you pull your car up, open your driver's side window, drop whatever you are mailing into the secure box, then be on your way without having even exited the car. I almost never post reviews. But when I saw this rating I was taken aback. It very simply does not reflect whatsoever how people around here feel, in fact the it's opposite. Every post office should operate like this one does, and we are lucky to have it.”