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March 2024 by Haad M.
This is not only the worst Macy's, this Has to be the worst store I've ever tried to call in my life. There is no way to actually reach a human being. There is multiple Automated prompts and then when you try to get transferred to a department, nobody picks up. I tried for over an hour just to see if there's a furniture department in the store as listed. There was no way to find out and I can't believe that we denigrated so far as a society to allow a store to not be able to be reachable from a human to human contact point for over an hour. Poor Service. I'll never do business with Max again. It's not worth your time or effort to save a few dollars. You're better off going somewhere else that actually gives a F about their customers and isn't so uninspired of a corporation.
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March 2024 by Jenn H.
This Macy's is the worst store you could possibly visit if you're looking for service or options to buy. Not only do they waste your time by not being available due to being short staffed, but they don't proactively look up sizes to quickly help anyone along. If going to this location prepare to be disappointed. I hope this Macys closes.
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February 2024 by victor moreno
Chapin and Macy's is the best ?
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February 2024 by David Durden
This location is always crowded and has long lines at the checkouts.
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February 2024 by Barbara Novinger
Great two story floor with experts In each section..loved the man on perfumes and the lady in make up. Very helpful and kind and spoke many languages. Love LA !
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February 2024 by Wilfred Tam
It's Macy's it's like this is the store from my childhood
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January 2024 by Abner Reyes
An excellent place
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January 2024 by Melchor Hernández
this place is excellent to buy everything oh
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January 2024 by Ashlea Patterson
Woooowwww. Was going to buy some sunglasses that were HUNDREDS of dollars. They all had a huge anti-theft tags on the sides (understandable) that makes the glasses sit funny (or at least that’s what I’m hoping and not that all these expensive sunglasses are knockoffs that fit poorly). I tried a few on and then picked two that I thought I would like. Meanwhile the guy there said NOTHING to me. No “let me know if I can help you with anything” etc. Nothing.Then I approach him and ask if he can take the tags off so I can be sure I like them before I spend $700 plus. He said no… so… …I’m just supposed to drop a grand without knowing if I like them??? What, I’m supposed to buy them, then you take the tag off, then I put them on, realize it’s not the tag and that’s just how they sit on me and then just go through the return process right then??? Effing RIDICULOUSWhat the hell happened to Macys??? I’ll never go back.
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January 2024 by Hayoung Yoon
Good location
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January 2024 by Jose Marcia
A good place to share and buy many more things for the family
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January 2024 by Ninella Keshesh
This is the most disorganized Macy's I've been.
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January 2024 by Deny Osorio
Excellent ?? I found what I wanted online perfumes the staff was very friendly
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January 2024 by Miles Lofgren
The staff are attentive and do their best to accomodate your needs. Segat and Amy are helpful. I found what i needed and overall had a wondeful experience!
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January 2024 by Claudia Hrechdakian
Messy, a disaster, and staff act like they own the place. If we stop shopping at Macy's, these employees won't have jobs.... treat customers with respect, we have we the money to shop, we choose not to show off!
