Macy's, established in 1858, is a well-known department store with over 740 locations across the country and an online presence. The Macy's at Rogue Valley Mall offers a wide selection of top fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. In addition to clothing and shoes, the store features a variety of housewares, gifts, and furniture in select locations. Customers appreciate the quality of the merchandise, noting that while Macy's can be pricey, the products are top notch. Shopping is generally quick and easy, with some customers finding the process efficient, especially for quick pickups like jeans. The store is busy, especially after opening a Starbucks inside, which some find convenient for grabbing coffee while shopping. However, a few mention that the store could benefit from more shopping carts. The store offers easy return and exchange policies, making shopping more flexible. The selection of men's and women's clothing and shoes is sometimes limited, with fewer designer options. Customers have also praised the helpful staff, including knowledgeable consultants who assist with product testing and recommendations. Overall, Macy's provides a variety of products and a generally positive shopping experience.
Went bra shopping today and I have to mention how great the customer service was! Lisa helped me find what I was looking for and was really nice, I will definitely be buying more.
August 2026
Emma is the best cashier ever, she is doing her job great.
July 2026
Rozana from the Tommy Hilfiger department on the first floor at Macy’s Glendale Galleria was very kind and helpful. She helped us choose some Tommy Hilfiger items and made our shopping experience easy and pleasant. We really appreciated her patience and excellent customer service!
