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March 2024 by Sophia R.
Lou is the best employee hands down, he's helped us on two separate occasions with ringing up our items and every time he's been nothing but courteous polite and helpful. Truly a valuable asset at this store!
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February 2024 by bernard mcshane
Middle range prices clothing look for specials to save some money
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February 2024 by Lee Cee
I had an Old Navy gift card for over a year. Recently, I found the best utility jackets online. I ordered two. They were too big, so I returned them to the Glendale store. The manager was so friendly and helpful. She was willing to help me order a different size with free shipping. Then she said we have the jacket in a different color. You may find your right size by trying some on. I did. I left with a great jacket. She made my day.
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September 2023 by Marcos Hoffman
The customer service if off the charts.
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August 2023 by Wendy M.
** Dog Friendly ** Please be sure to walk your pup before shopping, just in case. We usually use nearby crosswalk and use grassy medium. Parking was easy across the street on Artsakh- 1st 90 mins free. Always friendly dog loving team members. The store is always clean and organized. Dressing rooms are tidy.
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July 2023 by Elizabeth Bragagnini
I found exactly what I needed!
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May 2023 by Victoria “Vicky” Vigil
Clean and organized. The associates were super helpful
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November 2022 by Musixtvshow
Great customer service, very friendly and helpful staff, thank you Nayri for helping me.
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November 2022 by Roberta
Selection is fantastic!!!Helpful staff.
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October 2022 by Alexandra D.
I placed an order online for pick up in-store at this location, it was an outfit needed for an event I was attending. It said orders are typically ready within 2 hours, but I was okay picking up the next day if need be. I waited and waited for the text to say it's ready, but 6 hours after placing the order I get a text saying they cancelled my entire order - without explanation. Why they waited 6 hours, I don't know. Why they didn't just update and fulfill the order the next day, I don't know. But it's a pretty lousy way to run a business :-/
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October 2022 by Sheena S.
I went to Old Navy today to spend a gift card I received for my birthday. Since having my daughter I have not been able to do much shopping and had no idea what would fit me. Today I decided to give shopping a try with my baby. My daughter was happy at first but got bored very quickly. Sarah, who saw me struggling to hold my daughter and try and get some clothes, came over and helped me pick out whatever I needed. She even helped me get to the dressing room with all my items. She really went above and beyond today and made my birthday shopping much more enjoyable. Thank you Sarah! I did see that her name tag said Lead and she definitely showed leadership today and great guest service! I see a promotion in her future!
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September 2022 by Carmela Greco
I love Old Navy because the sales people are so friendly and helpful. This Glendale location is on Brand, right across the street from The Americana. This is a well merchandized store and always has great sales. Stop by and enjoy your shopping experience.
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August 2022 by Lauren Preston
Nothing bigger than a size 16/18 in the store. They offer to order your size for you, but if you want to try clothes on in store, don’t visit this location as they don’t have a lot of plus size options.
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July 2022 by Lynelle W.
This location was shutdown for a number of years. If it keeps going like it is, Old Navy corporate will shut it down once again.At the counter, I asked the cashier how the SuperCash works. She gave me nothing but attitude from jump. "It depends on which one you have." (Come to find out later, it actually doesn't). Her attitude and her inability to explain the program while simultaneously proclaiming "how simple the program is" was uncalled for. If it's so simple, then why don't you explain it to me, the customer. But nah, she just wanted to argue with me about "how uncomplicated Super Cash is". I left the crap I was gonna buy on the counter and walked out. The staff here lacks customer service skills. Not a single person while I was in the store today, asked me if I was finding everything okay. When you can't even do the basics, you won't get a penny out of me.
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July 2022 by Mark Anthony Cooper
Was out for an evening stroll the other night on Brand Boulevard. Just window shopping with my girlfriend and stepped in Old Navy. The store was clean and well stocked. Some cute clothing. Not too busy and the staff were very helpful.