Old Navy is a family-friendly apparel store offering a wide range of clothing and accessories, including jeans in 180 sizes, comfy fleece, and popular activewear. The store emphasizes great style, quality, and fun. Customers appreciate the friendly and helpful staff, with many noting the welcoming atmosphere and excellent customer service. Several reviews highlight the store's cleanliness and organized layout, making shopping pleasant. The staff often go above and beyond, assisting customers with sizing, helping find items, and even supporting parents shopping with children. For example, one customer received attentive help from a helpful manager who offered to order a different jacket in the right size and color with free shipping. Others mention the friendly team members who are always ready to assist, including those who help with fitting rooms or provide guidance during shopping. The store is conveniently located on Brand Boulevard, near The Americana, with easy parking options, including free parking for the first 90 minutes across the street. The store is dog-friendly, with customers walking their pups before shopping and enjoying the grassy areas nearby. Overall, Old Navy offers a welcoming shopping experience with friendly staff, good sales, and a clean, well-stocked environment. Masks are required for in-store shopping, and services like free pickup are available for added convenience.
The cashier that helped me was absolutely amazing nice talkative and just happy to do her job. Everyone was helpful and the store was amazing not even a mess
June 2025
I haven't been to old navy and years was pleasantly surprised when to do a return exchange and it was perfect.
April 2025
Decent clothes at great prices. If you dont care about labels this is the place to shop.