Spectrum Store in Glendora offers a range of services including broadband Internet, Mobile, Cable TV, and live TV streaming. Customers can visit the store at 1395 S Grand Ave. to shop for new products, upgrade services, pick up or return equipment, or pay bills. The staff is known for being friendly, helpful, and knowledgeable, with employees like Jacqueline, Luis, Haider, and Rene receiving praise for their professionalism and assistance. Despite some wait times due to busy days and limited staff, customers appreciate the fast service and the team's ability to quickly resolve issues, such as fixing phones or helping with service problems. Many customers highlight the excellent customer service, with personalized help for internet, mobile devices, and streaming. The store also provides support for bringing your own device, saving money, and optimizing services like gaming. Overall, Spectrum Store in Glendora is recognized for its helpful staff, good service, and convenient location, making it a reliable choice for internet, mobile, and TV needs.
Carlos was super helpful with a new phone and line. Informative and gave great suggestions but wasn’t pushy when we decided what we wanted. Great customer service and made sure I was out of there in the timeframe I had.
March 2026
I received help, but only after waiting for an entire hour. There's always like 10-15+ people waiting for assistance anytime I've gone in which is hectic given the space inside. The staff is friendly, though.
January 2026
Steven was huge help. I’m still waiting on my issue to be resolved but as far as customer service Steven is the go to guy.
