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“I called them, gave me good prices then i came in and they matched the expectations, tremendous customer service, Amazing service good deals and very helpful. Highly recommend!”
“I woke up this morning with my phone acting up, I stopped by another store however they weren't able to help me and I found this location. They were a great help for getting my phone back on track, highly recommended!”
“Hope is who helped us and she did an excellent job! She was an absolute professional, very knowledgeable and extremely helpful. Thank you to her for the great experience!”
“The tech was awesome. I think his name was Bruce, if it wasn't I apologize. The front and back of my phone was cracked really bad, plus the camera lens. I came in before I had to go to work and before his shop closed thinking I would have to drop off my phone and pick it up the next day. He repaired everything in no time and I was able to make it to work on time. My phone literally looked brand new. (Samsung Galaxy 21 Ultra plus)”
“She was awesome, highly recommend for Samsung products both new and old. She did wonders for my 6 year old phone and my 1 year old computer!NO BETTER PRICING ANYWHERE!”
“Great Service Metro by T-Mobile is a prepaid carrier that leverages T-Mobile's network, offering a good mix of affordability and features. Budget-friendly: Metro by T-Mobile is known for its competitive prices, with unlimited plans starting at just $40 per month.
Strong Network: You'll get access to T-Mobile's nationwide 5G and 4G LTE network, which has been steadily improving in recent years. This means you can expect generally good coverage and data speeds in most areas.
Flexible Plans: Metro offers a variety of plans to suit different data needs, including unlimited options with mobile hotspot.
Easy to Use: Metro is a prepaid service, so there are no contracts to sign and you can manage your account online or through their app..”
“Dianne ? Spelling? was so helpful and knowledgeable and the entire staff works collaboratively to resolve customers issues! Felt very welcomed and service was excellent.”
“Great place for knowledgeable and professional work done fast on your phone. Not my first time there and each time they have solved my issues with only what I need, no upcharge for unnecessary work and reasonably priced!”
“We came in to get my iPhone fixed because it had a broken back glass. Not only were the staff friendly, the insurance claim was processed quickly but we got good advice and the best deal on phone accessories (new case and screen protectors).”
“Hello!
I was absolutely desperate with my iPhone ! I was having issues sending text messages w attachments and while trying to fix it I then could not make phone calls!!
VERIZON is on the corner from my house so desperately I went in w my iPhone and within 40 seconds JAMAL got my phone working ??❤️ I cannot thank this young man enough!! So professional, compassionate and he made my day !!!
Thank you so much JAMAL”
“This Location is nice, clean, has chairs to sit down on, many phones accessories to choose from to purchase, and the Customer Service Rep was friendly and helpful.”
“Been going here since 2014. My favorite location. The owner is very knowledgeable and hooks it up when he can. Also had my phone repaired there once and he fixed it with no issues.”
“03/18/2024
I recently visited the AT&T store located at 1860 Prairie City Rd Ste 200, Folsom, CA 95630, and was met with exceptional service by DJ, a store representative. My initial purpose was simple. I wanted to put a new SIM into my insurance replacement phone. However, DJ turned this visit into an invaluable service experience that far exceeded my expectations.
From the outset, DJ ensured I didn't have to wait long, demonstrating his accommodating nature. As we discussed my situation, it became clear that I had concerns beyond just the SIM card. Specifically, my Z Fold 3 had suffered crease damage from repeatedly opening it, a frustrating design flaw. DJ listened intently and then sprang into action.
He adeptly navigated my options, leading to the cancellation of my warranty claim for the Z Fold 3. His proactive approach didn't stop there; he also guided me through trading in my damaged phone for the new Z Fold 5, which has been redesigned to prevent such issues. DJ’s knowledge about the improvements in the Z Fold 5 was incredibly helpful, and he worked diligently to ensure I could get it with an affordable monthly payment plan.
The level of professionalism and expertise DJ exhibited was nothing short of impressive. He managed to transform a routine visit into a comprehensive solution that perfectly addressed my needs. I left the store feeling fully supported and satisfied with my new setup. For his outstanding customer service and deep understanding of product details, I wholeheartedly give DJ and the AT&T store in Folsom 5 stars. DJ is the epitome of what exceptional customer service looks like.”
“Tasha is wonderful .she helped me get an iPhone, transfered all my apps, pictures & taughte slot eine ivr never had an iPhone before
Thank you Tasha!”
“I can't say enough about this location. I had several phone issues, and Seth went over and above to make sure I had a working phone, even working with me 1.5 hours after the store closed. I received a defective phone from asurian, but Seth would not give up and kept trying to activate a phone that was defective. Seth worked on my broken phone to make sure it somewhat worked, so I would have a phone while 2nd replacement phone arrived. When 2nd replacement arrived, I did not hesitate to return to this location, and of course, Seth was there to help me with my new phone, and even Johnny jumped in to assist during times they became busy. These guys are awesome. I refuse to go anywhere else. Thank you so much. They are so knowledgeable and patient. This location will be my go-to for new phones or phone issues.”
9 AM - 5 PM
2316 Sunrise Boulevard, Rancho Cordova
Mobile Phones
“Was looking to sell my broken iPhone 12. They bought it for as is. I always come back to The Repair Room because I know they will get my devices repaired and also buy them when I’m ready to upgrade.Would definitely recommend their servicesBest in Sacramento!!”
“I came here today unhappy about my present phone dying on me and having to purchase a new phone, right after paying it off. The young man Axel was very professional, very knowledgeable and very patient. By far the best customer service that I can remember. The other Boost store worker could really learn a few things from Axel. He was so good that I’m see if I can tip him.”
“Madison was so patient with all my questions & went above & beyond helping us get our system back on track. She has a kind demeanor & always a bright smile. Thank you Madison ??”
“Christian helped me throughout the process - which included my needing to “un” freeze my Experian credit info. (No small task in these days of bots answering the phone!) He carefully explained everything and made sure I understood each and every charge - as well as some introduction to the phone. I’d recommend any time….”
“I went in today for new service and was in and out in like 20 minutes, super fast and easy. Had my number ported from AT&T and Metro has much better service where I am.”
“I made a purchase in this store, I bought a Samsung A15 and works perfect. I was attended for Juan, he's a very nice person . I am really satisfied and I highly recommend this store for anything you need about service ,phones and accesories.”
“I had wonderful experience at this AT&T store. Gianna S. helped me on two separate visits. She was extremely professional, knowledgeable and friendly. I purchased a new phone from her and visited a second time to ask questions about another service. I highly recommend visiting this AT&T store for your phone needs. Thank you Gianna for making my purchases so easy!”
“Great service with Blake!!! Very friendly, knowledgeable and helpful A+. He was amazing!!! Helped us solve several problems. Much appreciated. Definetely recommend this place!!”
11AM - 7PM
6099 Watt Ave #1, North Highlands
Mobile Phones
“Very good place, quality service, I recommend this crick service, unlike other places, they give you phones for free and even so when they are ruined or you lose them, they give you a new one here.”
“They are very helpful and always carry great phones. Definitely recommend going here, they have also been there for a long time and the manager is always loyal to his customers. Great place”
“Erica has been nothing short of awesome! I was on call with Verizon customer care for over 3 hours trying to solve an issue I had with my line so I decided to visit the store and get some help. Erica (the general manager) showed true professionalism and was quick to tackle my problem. Within 5 minutes I was already out the store and couldn’t have been happier! She is truly knowledgeable, professional, quick on her feet and got great customer service! Thank you Erica you truly saved my day. Best VZ store I have visited no doubt about it”
“Saleh was fantastic. He was absolutely charming. Incredibly helpful. He helped with something nobody was able to help me with and no my phone is no longer a hassle to use!”
10AM - 7PM
630 Watt Ave, Sacramento
Mobile Phones
“My family and I purchased iPhones and an Apple Watch. Randy helped us at this location and at the Arden Fair location. He was extremely helpful, professional, knowledgeable and patient with us. Him and the rest of the team provided great service to us and those around. I would definitely recommend Verizon!”
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“Kevin is so professional and helpful! He helped me and was very knowledgeable about the promotions and phone plans. He is definitely somebody you can count on to help you at this location! The staff here have definitely improved over my past experiences ?”