I've been a customer since 1974. Service is HORRIBLE at any branch. Impossible to make an appt on line, took 25 minutes on the phone. When you get there long lines, disorganized, service is poor. Maybe time for a change.
October 2022
Not enough employees!Difficult to reach a real person by phone!Have to join on line to make an appointment. Simply want to make an appointment to change the trust info. The Bof A down the street doesn’t have a financial person !!! Need to find a better customer serving bank.
October 2022
I already complained to customer service,. just writing here too. 2 weeks ago Saturday, had terrible experience, check your camera and see how your so called manager behaves to customer. Hopefully will never ever visit this location. Became like monkey between CS and this office.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.