“I have used Varsity Bike Shop a few times now and I will continue to take my bike to them. The shop owners are kind, humble and always try to give you the best deal. I can't recommend them enough, you don't find their level of customer service nowdays. Great shop.”
“I come to UCSB for three weeks a year n have a stealth bike I got in Boston during Covid that I leave with a friend. It had the most aggressive rear chain set u can imagine that’s not consistent w real hills. Velo pro were fantastic: new gears, new shifter, friendly polite, fast, and v reasonably priced. Now my heart isn’t threatening to pop out of my mouth when it sees real hills. U da best!”
“I definitely recommend this place! I turned over my bike, which I had bought used several years ago. It wasn't in the best shape. It needed a tune-up and the brakes fixed. José knew just what to do. My bike is in better shape than it has ever been since buying it. The cost for the work was very reasonable. I will definitely be back with my other bikes. Thanks again José!”
“The gentlemen that work in the service department are absolutely stellar. I have had two different recent work orders with helping replace a broken spoke as well as some derailleur adjustments and other rather specific service requests and this team at Trek, who I think were a lot of the guys who used to work there when it was Bicycle Bob's, were absolutely amazing. A timely turnaround, stellar work and friendly upfront service. Everything lacking with a lot of service departments. Despite being bought by a larger bike company and not being a huge fan of Trek as a brand, I'm grateful for all these individuals and their good work.”