Victra is a Verizon Authorized Retailer in Goleta, CA that strives to create the best possible experience for its guests. The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Reviews highlight exceptional customer service from knowledgeable and dedicated store consultants. Customers report being very happy with their choices, noting the expertise of the staff made things easy and the process a pleasant experience, even when transactions took a long time. Specific staff members receive high praise for their exceptional customer service skills, technical knowledge, good counsel, professionalism, patience, and clear communication. Their ability to transfer data from old phones and handle transitions flawlessly is noted, with some customers calling them a wizard with technology. These consultants are described as providing dedicated attention while multitasking and maintaining care for all customers, making them a rare gem in the service industry. Their service is characterized as exceptional, uncommon, and truly the best, surpassing previous phone-buying experiences and earning exclusive loyalty from customers.
Got new Galaxy phone and took advantage of free tablet at $15 Took a long time to do but very happy with my choices. The expertise of Pedro made things easy
March 2024
I always get good service here. Austin has always solved my issues and today, Roman did too.
February 2024
Kody was awesome. Easy to work with & made the process as smooth as it could be.
