Premier America Credit Union is highly praised by its members for its friendly and professional staff, convenient services, and welcoming environment. Members appreciate that they only need $1 to join and often find quick, hassle-free service with no long lines. The branch offers easy, free parking and even has a restroom for customers, which many banks do not provide. Customers frequently mention the helpfulness of staff members, such as Justin and Christina, who take the time to educate and assist with financial options, including free balance transfers and personalized solutions. The team is known for going above and beyond, with staff members like Ariel and DaNeisha providing exceptional service, even working on issues over multiple days or answering questions promptly. The manager is often praised for their kindness and dedication to customer satisfaction, sometimes making personal efforts like visiting senior facilities to promote services. Many members feel valued and confident in the credit union, with some choosing to close accounts at other banks to switch to Premier America due to the positive experiences. Overall, the branch is recognized for its customer assistance, professional staff, and a genuine desire to help members succeed financially.
Alexander Martinez helped me with my personal loan application. It was very quick, got an approval the following day. He is very knowledgeable and professional in his dealings. He is above and beyond with the help and service to his client and am a living proof of his commitment and dedication.
October 2025
Jessica and Patrick are extremely helpfull. I went in for an inquiry on a credit card application and all it took was a few minutes. Shout out to the underwritting team for reviewing my application in such a timely maner. Everyone in the office is extremely friendly and professional. Super happy with being a member here.
September 2025
Friendly and quick helping people scales thank u so much gerardo martinnz-rosales
