The UPS Store #4764 in Granada Hills is a locally owned and operated business that provides expert services in packing, shipping, printing, document finishing, notary, shredding, and faxing. Located north of the 118 Freeway in Knollwood Plaza, it has become a favorite for the neighborhood. Customers appreciate the great customer service, noting the staff's willingness to accommodate special requests, especially for packing materials. The employees are described as professional, patient, and urgent in their service, particularly for returning Amazon packages. While parking can be a challenge, the store itself is not overly busy, making it a convenient spot for various needs. Many customers have gained a newfound respect for UPS due to their positive experiences at this location, highlighting it as a reliable one-stop shop for mailing and office services.
I have a mailbox at this store and the entire staff is amazing, especially Hannah. She is always so helpful and efficient! Thanks for making my life easier. Highly recommend using their services.
July 2026
I just want to call out one of their employees, her name is Hannah. She provided exceptional customer service, she was fast and responsive and was very helpful and polite. Thank you for your service Hannah!
May 2026
This the only Ups store that has great customer service every time! I will travel past 5 stores to make it to this one keep up the good work!
