Victra, a Verizon Authorized Retailer in Granada Hills, CA, offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers often praise the store for its friendly and knowledgeable staff who go above and beyond to assist with questions, transfers, activations, and plan improvements. Employees such as Gerson, Jesus, Kayden, Kalen, and Stephanie are recognized for their patience, helpfulness, and expertise, making the shopping experience refreshing and positive. Many customers appreciate the personalized service, including assistance with upgrading phones, transferring data, and reducing bills through discounts. Overall, Victra aims to connect technology to life in a trustworthy, fun, and profitable way, ensuring customers leave satisfied with their service and products.
It’s a slow process to get an upgrade. But the person that helped me was good and helped the time go faster.
May 2025
Gerson was informative, helpful and patient. He went above and beyond. He is very knowledgeable. I recommend him highly. Thank you.
April 2025
An unexpected great experience at store. My husband and I had MANY questions.Thank you Jesus for your high level of patience! I haven't experienced that in a long time.
