Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car offers convenient access to thousands of rental locations near airports and in Grass Valley, with the ability to rent cars in over 30 countries worldwide. Known for their high standard of care and over 65 years of experience, they prioritize customer service through easy online booking and a user-friendly app. Customers have praised the friendly, professional staff, especially highlighting an employee named Eli, who went above and beyond by personally mailing back forgotten personal items and providing thorough, attentive service during rentals involving insurance claims. Many reviews commend the smooth rental process, noting how quick and easy it is to reserve and pick up a vehicle. Customers appreciate staff who take the time to explain rental procedures clearly and assist with vehicle selection, especially for special needs. However, some feedback points to areas for improvement, such as long wait times during returns and delays in item retrieval, suggesting better communication could enhance the experience. Pricing was mentioned as somewhat steep, possibly due to limited competition, but customers are encouraged to check with their insurance or credit card providers for potential savings. Overall, Enterprise Rent-A-Car is recognized for its reliable service, helpful staff, and commitment to customer satisfaction, making it a trusted choice for both local and international rentals.

• 0.39 miles

  

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