“I see Dr Suh and she is fantastic. She and the rest of the office staff are wonderful. I ended up having to go to the hospital via ambulance and the staff was so compassionate. I highly recommend Dr Suh.”
“This place is so much better than any Quest lab. First of all they have a receptionist who is competent and kind. The phlebotomists are talented and the atmosphere is competence and excellence. Run far from Quest at any location but especially Mill Valley and come to this good lab!”
“The people at this lab are really nice. However, it is very hard to draw my blood, so I always tell the technicians to use a butterfly needle. And for whatever reason, the technician that helped me did not use one and was not even certified to do so. But she didn’t share that information with me. I wish that once I had told her about my situation, she had referred me to a more experienced phlebotomist. After sticking me twice, she finally asked for her colleague’s help. And the second technician was terrific and very sympathetic. But my initial suffering really wasn’t necessary. I will certainly return to this lab, but I have learned my lesson to be more assertive about my needs. I hope by sharing my story, other people in my situation might do the same, and maybe technicians will also ask or pay attention when someone shares what they need.”