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June 2023 by Angelina J.
I have a disorder that requires regular blood tests. The lady that draws blood at this location is so disrespectful. She will purposely ignore you in the waiting area and wait until it's past 3:40pm so she can tell you she can't take any more people in. She is extra rough when taking your blood and is just an unpleasant person to deal with in general. I do not recommend this place at all, it's best to go to the SLO location, the people there are extremely nice and welcoming.
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February 2023 by Justin L.
I came in on Friday at lunch in a rush to get my health looked at and get back to work. The lady understood my rush and allowed me to get in and out in record time. She was very kind when I told her I am likely to faint due to fainting in the past and was very comforting. I am surprised to see a place people go for shots having high reviews but I understand it. Thanks a ton!
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February 2023 by Rob W.
I never knew this lab existed!!! Needed to have labs drawn while out of town and my search for Quest Diagnostics led me to Grover Beach... Inside a Von's grocery store! Great parking and easy to locate, this lab has its own separate entrance inside the grocery store. After self check-in, I sat inside the tiny waiting room with 5 chairs and a television monitor. The monitor constantly provided updates as to where my appointment was in the queue. It was very neat and clean inside. I'll definitely visit this business again if necessary.
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February 2023 by Amy Manos
I have gotten my bloodwork here several times and Lori has always been so great. I’m usually taken back within a few minutes if my appointment time and out quickly. Unfortunately for my most recent appointment someone else was there and I was ignored for 40 minutes. When I asked again when I would be seen since it was already 30 mins after my appointment time, I was told they only scheduled one person and had over-scheduled patients and it wasn’t her fault. I feel for her if that’s the case but there was ZERO care or acknowledgment, no apology nothing. It seems there is a management or scheduling issue, hopefully they can address it and get things back on track.
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October 2022 by Hollie D.
The woman at Quest was fantastic! Personal made me feel very comfortable! I did not even get a bruise! She made me comfortable!
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June 2022 by Lu Lt
Do not go to the San Luis Obispo one. Terrible experience with a very unprofessional and obnoxious lady that states to have 10 years experience. She took a break after I had come early for my appointment, left me waiting there, and when back she took care of a walk in, instead of me (that was checked in and waiting for more than an hour). And when my appointment time came, she was unable to draw blood. It was freezing in there and she was totally sinical and demeaning, while dismissing my needs.Now the Grover Beach one opens on time, the staff is kind and professional. I got someone who had a very light hand and I did not feel pain or was bruised. I am a very bad draw!She poked me once and did all the blood draw with no pain. The one in SLO, was taking her sweet time while ignoring customers... Grateful to this lady in Grover beach much more because of the horrible experience in SLO! Also, no wait as they go through everyone during the timeframe with no problem.
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May 2022 by Kyle Bucholz
I got a Manager special ribeye today...perfectly seasoned, perfectly aged...it didn't require pre-planning for storage and aging...so I immediately had an early dinner after leaving the store...
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May 2022 by Savanna R.
Irma is amazing! She was so quick and answered all of my questions. I was lucky to have her do my labs!
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April 2022 by Angela M
Clean, fast, and professional.
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December 2021 by Cole J.
Have been going to get my blood drawn at the Von's location for about a year now. The staff is friendly and very good at drawing blood. I never have to wait long to have my blood drawn when I have an appointment. They will even work me in when I do not have an appointment. Well that's the good. Now the bad, Can never get thru to them on the phone, my doctor has no better luck than me with this problem. Staff will just straight up tell you that they are too busy to answer the phone. Also, I am currently waiting for over a week to get my results posted on their site and all of my inquiries have gone un answered. It is important that I get my results in a timely manner. This is terrible service from a medical provider.
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August 2021 by kingstick888
Just try and call and get anyone on the phone. What a JOKE
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April 2021 by Cole Johnson
The pros. The staff are friendly and very good at their job. They really seem to care.The cons. Unable to reach anyone by phone, ever! So forget abiout calling in for an appointment or a question.
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April 2021 by Susan Yost
Professional, on-time, friendly, helpful. Couldn't ask for more.
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April 2021 by C. Lynne C.
I've had two recent appointments with Quest Diagnostics in the Vons in Grover Beach, one mid-afternoon and the other early morning, and both times the wait was quick, the vibe was friendly, and the blood draws were painless (just a little stick) and efficient--the mark of a pro! The lab is partitioned off in the back left corner of the store. The waiting room is small with two chairs, spaced apart, but the one time another person was there, we were both masked and it felt pretty comfortable. I wouldn't hesitate to go back again--although I hope I don't have to. :)
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March 2021 by Gene Mandac
IT IS LOCATED INSIDE THE VONS AT THE REAR LEFT/EASTSIDE OF THE STORE BY THE PHARMACY AREA. There is a Quest Diagnostic store sign outside above a store space BUT, the space is vacant. They should put a sign out there to point this out. Another customer and I got caught walking around the front area of the Vons looking for their office. Ran into a Vons clerk and they were kind enough to point me in the right direction. I made an appointment on their website and that made it easy to check in. I was the first one there so I got in and out quick. My veins are hard to find for some reason but, the phlebotomist was an expert at finding one the first try and without stabbing me multiple times. She was very professional and friendly. I will be back for my next blood draw.