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November 2023 by Sean Donohue
I needed a new battery installed in my work truck that has more complicated wiring than your normal truck would. They were quick and friendly and I was in and out of there in no time. Would highly recommend this shop to anyone.
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November 2023 by David Presotto
The bigger auto repair in town so more stuff and equip on hand. I like Jr who has offered me free advice in the past. I am a bit sad to have seen a for sale sign out front when I took my mini in the other day.
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July 2023 by Zoe T
Amazing tool shop with everything that you need to fix up your local home
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July 2023 by kemop06
Was camping near the area on day 1 our back left tire went flat on us. Next morning being 2.5 hours away from home and a little nervous I took our SUV to these guys with no appointment and they got our tire patched in less than an hour. Very friendly and appreciated getting us squeezed in. Highly recommend JR's Auto Care Center !!Service: Tires
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February 2023 by AWP VAN ASPEREN
Very helpful, Jr's willing and able!
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October 2022 by ZenBirder Q.
There ought to be a six star rating reserved for those businesses who go above and beyond ordinary customer service. Jr. and his mechanics worked us in to their packed schedule to service our car since we were on vacation, a long way from our lodging and home. After limping some distance to Jr.'s, we learned that rats had eaten some of the car's soy-based wire insulation and had chewed through several wires. While we waited for repairs, the sweetheart receptionist, Elizabeth, I think, offered to drive us to a nearby market for lunch. We gratefully accepted and treated her to lunch as thanks for gracious and professional customer service. I hope your car doesn't need emergency repairs like ours did, but if it does, I hope you're near Jr.'s. If you're there, say Hey to Lucca, the Pomeranian guard dog.
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August 2022 by Amanda Marie
The guys are always helpful and the prices are decent ☺️
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August 2022 by Jacqueline M.
Wonderful people, great service. Suddenly my alternator died, and they fixed it right away so I could make an important appointment in San Francisco the next day. I am so grateful! .
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August 2022 by Ferne F.
Have been taking my Prius to Jr's for service ever since left the dealer. Never any problems so far.
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July 2022 by Christine F.
My check engine light was flashing after leaving Mendocino. I was lucky enough to make it to Gualala! The staff of Jr's auto parts AND auto care center were wonderful! They diagnosed the problem even though it was closing time and worked on my car the very next day to fix the problem so we could drive safely back to the Bay Area. I would highly recommend them!!
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June 2022 by Eloy T.
Great team, great repair technician. Dealt with an issue on my camper trailer tire/wheel and got the job done to my satisfaction. I don't mind paying more for excellent service. Highly recommend, and didn't have to leave the coast. I'll be taking my vehicles here moving forward instead of heading into town. Thanks again.
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February 2022 by Layne M.
Jr himself is a very personable person and his team takes great care in doing the right thing & fixing your vehicle. Like any place these days in CA it is still expensive fixing your car and Jr's auto is pretty much in line with the going rates. Because of the lack of auto places in/around Gualala you need to make an appointment well in advance for most proactive vehicle maintenance. But if you have an emergency they figure out how to get you on the schedule quickly. Highly recommended!
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January 2022 by Jeremiah C.
This is one for the books. Brought my van in for exhaust manifolds to be replaced, was given an appointment date of November 22nd, and didn't get my van back until over 6 weeks later on January 7th. Junior called me ONCE two days after my appointment date to tell me "it will take a little longer" after that I never heard from him until 6 WEEKS later. I would call a couple times a week, and their receptionist Angie would tell me Junior would call me the next day or when he came in, and he never did. Eventually I just had to show up at the shop and try to touch base with him somehow. I was very polite and by then end of our conversation he was rude and said "well as soon as we stop talking I can get back to it" BUT when I showed up he wasn't even there to begin with. Two days later he calls me to tell me it's done, and that I have a coolant leak. I get there and start up my van and there is steady stream of coolant pouring on to the ground, the next morning after returning home my cooling system is almost empty. Any reputable shop would offer to repair this for free after having a customers vehicle for over 6 weeks with NO CONTACT. He did not keep me in the loop at all with what's wrong with my vehicle. I am filing a formal complaint with the better business bureau. Make sure you get a written estimate from this mechanic! So much was word of mouth he would be able to squirm his way out of a small claims court. The one star in this review is for the receptionist Angie who was very polite and helpful through this absolute nightmare. After parts and labor I'm out about 2000 dollars and more because this van was my only transportation and I had to figure out rides for over 6 weeks! And I live in the middle of nowhere.
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December 2021 by Sophie G.
I had a tire fail on my way to the area, and they sold me a good tire for my car. They squeezed me in, as I was basically stranded and out of town. I made it back home safely. They really came through for me.
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November 2021 by Nimesh Ranjan
They fitted me in on a very busy unannounced appointment..for a flat tire. It was middle of nowhere so i am grateful for this ...and the service was quick .. Thank you!
