Community First Credit Union is praised for its exceptional customer service and friendly staff. Reviewers highlight the kindness, professionalism, and efficiency of the employees, noting that they provide a personal touch that reminds customers of traditional banking values. The atmosphere at the Guerneville branch fosters strong relationships between customers and employees, creating a sense of community. One reviewer emphasized the dedication of staff, particularly a specific employee who went above and beyond to ensure a timely transaction, even delivering a check after hours. Overall, Community First Credit Union is recognized for its commitment to providing a welcoming environment and making each visit a positive experience.
Excellant personal service, helped me work through the phone app., in the end it wasn't difficult but the help was invaluable.
April 2023
The staff are kind, professional, knowledgeable and efficient. I’ve never experienced better service at a bank/credit union.
August 2022
I am always amazed at the personal attention I receive while at the Guerneville branch. It truly is a community first atmosphere as the employees do their jobs. Every transaction is met with a friendly face and a willingness to help make each visit successful!
