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“Ernest the manager was so kind and patient with me! I was struggling to figure out what kind of envelope and postage I needed to send out a very important letter. I was already stressed out and anxious. Even though I was taking up a lot of Ernest’s time, he remained kind and patient with me! I wanted to take the time to compliment Ernest on his attitude and kindness because those qualities are hard to find nowadays! Thank you, Ernest!! You’re the best!”
“Went to get international shipping. The couple who run the store were super helpful and took their time with each customer -most of the people that came in while they were helping me were doing Live Scan. If someone was missing documents, they didn’t just send them off. They gave them instruction on reaching out to the business that needed to give them the rest of the paperwork needed.
Super efficient. Also the business is clean and not at all sad or messy looking like most postal service places are looking these days.
Parking is also good on weekday -went on a Monday afternoon.
They offer Fedex (what I used as it was most reasonable), DHL and USPS for ship/mailing.
Highly recommend and will be back to mail and ship for things that need to go out asap.”
“Came into the store on July 22 at around 1:20 PM to return some Verizon equipment and the two gentlemen that were there were amazing very helpful and kind! The representative that helped me was able to figure out a mailing address that I needed because Verizon wasn’t helpful but he was able to figure it out fast and efficiently. They were also very kind and offered my kids some stickers. These two gentlemen deserve a raise for their awesome customer service!!!”
“The lady at the front desk was really friendly. Over all experience was super quick and stress free. This was my first time ever getting a fingerprint scan done. I did not have an appointment but they were able to help me out right away and answered all the questions I had. It was a great experience. I would recommend this place for anyone who needs this service or passport pictures (they conveniently provide that service as well).”
“David was so helpful! I only come here because of the amazing service, I am never disappointed. They are so helpful they really make my life easier, so very grateful for these guys!”
“Linda was an absolute blessing to help with my notary issues. Painless - this is the only word I can say about getting notary services here. Thank you Linda for the help!!
And Charlie J. is also a superstar at this store too ! Thank you Charlie! Good Things to say about this UPS store !”
“Priyanka is the BEST!!! I would never take my prescriptions anywhere else! Same day delivery! I had an issue with a prescription. She called the insurance company and the doctor to get it resolved for me after I had tried unsuccessfully!”
“Had my business cards and flyers printed here, I had to email my designs and I was a little skeptical because usually I upload every thing online with vista print but to my surprise the quality was better and mail and box and the turn around time was faster. I’m coming back again and would highly recommend them”
“Friendly staff. Great service and always a pleasure to have their help in shipping. Unlike the other UPS stores, they're transparent on services and prices available.”
“Friendly and effective operations handling my return! I had ab extra label for the package just in case we did not placed the label correctly. He assured me immediately and put my return label in a plastic see-through envelope and glued it on top of my label on the box. He was prompt and polite , very efficient services. I am very glad and feel reassured with the receipt?he provided .”
“I came into this store to pick up an order I placed online. Louis and Rene provided exceptional service! I love that the store facilitates order pick up for small businesses and their customers! If you have a small business in or near Whittier you need to check out this amazing service!!!”
“1. Very personalized customer service at this store
And great support from the entire staff..
Dealing with responsible people makes things go better….”
“The individuals here are very nice, very helpful and supportive of all my packages returns and questions. The store has always helped me when I’m in a jam to get my needs done.”
“This is the one-stop shop to get your business/mailing needs taken care of. This store is conveniently located near the intersection of Imperial Highway and Beach Boulevard in the city of La Habra. There is plenty of parking, so there is no issue in finding a spot. Check it out!”
“I usually go to this UPS store, but tried to go to one near my work today - a mistake. The other store was not helpful and just added to an already bad day.
I decided to go to this one afterwards and they are AMAZING, as always. The guys who work here are super nice, quick, and knowledgeable. It’s an easy experience to ship here. So grateful to have them nearby!!
tldr; made the mistake of going to another UPS store besides this one (this one is the absolute best!)”
“A fantastic space with lots of rooms for meetings, friendly people and easy parking. Cafes and restaurants within walking distance, it's nice to have a desk in the downtown area. Couldn't ask for more.”
“This place is amazing. Very knowledgeable about international shipping. It was quick and easy to ship and they do their best to discount/give you a good price from usps, ups, fedex, or DHL!”
“Taking in documents to be notarized, serious affair. OMG I've never had so much fun over documents! And finding out what they do? They printed a label and shipped my Amazon return
They ship with all carriers. And do custom shipping. Need a suitcase to be somewhere when you get there, go to these girls. They are both professional and personable. Need a stamp? Just pop in, they got you covered. Never wait in line at the post office again. And you'll have a good time.”
“Truly grateful. After some horrible nightmare experiences of having thr previous post fox personnels completely messing up my life. This place is literally life-saving and the staffs are incredibly compassionate and kind. I cannot praise this shop enough. I am so happy that I changed over here. Thank you so much for your good work!!!”
“Amazing i have been going here for over 10 years. Great family owned business. They treat me like family! Great value for the mailbox. I never have to worry if my package is taken.”
“At the moment, I only have a complain! I am looking for a phone number to contact them and it’s not even accessible…so frustrated because my package has not moved since Monday and today is Wednesday! They told me my package would arrive by Wednesday. I need an accessible phone number please!
I came back to comment that I had to go to the location to ask (which was an inconvenience due to my schedule) but the people were very nice and helpful! I left them my contact information, and they said they would contact me to follow up on my package, and they did. My package has arrived to its destination…so happy!”
“Great service, fast and friendly, carefully packed the product and secured well. explain all the details for overseas transportation and overall the best shipping service ever experienced. highly recommended”
“The service is always quick. I like to come here as it is very convenient, and quick. The staff is always friendly and very helpful. They scan the barcode, give you the receipt and you're done.”
“If you need a P.O Box this is a very good place to get one. They give you an excellent service. They take care of your packages and your mail with outstanding customer service.”
“Swati and team are always so helpful whether it's for mail checks, shipping out packages, returning Amazon purchases, or other small business needs. She knows her regulars by name, is very upbeat, and provides the BEST customer service. I've been to other UPS stores in the area, and they've told me that this one is one of the best, especially since Swati trains a lot of them and is there for them whenever they have operation questions. Without a doubt, Swati and this UPS store team are wonderful members of the community and genuinely care about their customers.”
“Recommended when sending or receiving parcels to Korea. Friendly, reasonable price and super recommended. You can save up to half the price compared to using EMS.”
“Had a confusing delivery situation and the owner was extremely helpful in getting answers from the UPS corporate logistics people. Kind and compassionate. Outstanding service!”
“I frequently send my packages thru UPS at Eastland. I am going on 80 years old and I am not computer savvy but a very nice lady named Gabby help me with a problem I was having and I would like to give her a commendation. This is my favorite office in the area.”
“I came in to return an Amazon package and the process could not have been easier. The staff was friendly, efficient, and had me in and out within a couple of minutes. They scanned my QR code, took care of everything, and I didn’t even need to bring my own box. Super convenient location and great service—highly recommend for quick Amazon returns!”
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“Happy with the service I got today. Always does a great job. Some of the reviews left for her are the wrong adress there is no Jose that works there just her for 22 years by herself.”