The UPS Store #5098 in Rowland Heights is a locally owned and operated business that offers a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the friendly and helpful staff, who are known for their politeness and patience, even during busy times. Many have experienced quick and smooth transactions, often waiting only a few minutes in line. The store’s owner and manager are described as nice and easy to deal with, with some customers visiting regularly and recommending the store to others. Despite a modest online rating, many customers remain loyal due to reliable, honest, and professional service. The staff’s dedication to customer satisfaction is evident, making this store a trusted choice for shipping and other business needs. Located at the northwest corner of Colima Rd and Fairway Dr, next to 168 Market, it welcomes visitors to stop by and receive expert assistance.
1.the staff can react and work quickly and efficiently 2.the staff answered my questions quickly 3. Friendly greeting in the end
April 2026
Recently on 2 occasions I had to return several products to Amazon but I was having trouble. Henry at the UPS store in Rowland Heights on Colima was helping me at that time. He was extremely patient and helpful. I was very pleased wuith his help.
January 2026
Friendly service attitude, process quickly and efficiently.
