The UPS Store #5098 in Rowland Heights is a locally owned and operated business that offers a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the friendly and helpful staff, who are known for their politeness and patience, even during busy times. Many have experienced quick and smooth transactions, often waiting only a few minutes in line. The store’s owner and manager are described as nice and easy to deal with, with some customers visiting regularly and recommending the store to others. Despite a modest online rating, many customers remain loyal due to reliable, honest, and professional service. The staff’s dedication to customer satisfaction is evident, making this store a trusted choice for shipping and other business needs. Located at the northwest corner of Colima Rd and Fairway Dr, next to 168 Market, it welcomes visitors to stop by and receive expert assistance.
Excellent customer service, efficient, greetings, and caring for people, just all of it.
July 2026
Been in the store 100 times and never once heard a friendly voice or a smile from any of the employees. It's all business and zero interest in building rapport
July 2026
The service almost same with the United State Postal Service, but USPS have a lot branch or agencies. And in this place, you couldn't send mail to PO Box address.
