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December 2023 by Nadia C.
As others have said, they require masks because it's "indoors", even though it's open to the outside and airy the way nurseries are. Also, it's never very busy inside with many people. I was told I could use a mask or come back another day. Then, she said I could buy a mask off her. For $1. All I had was a $10, and I was told she couldn't give me change because cash for the masks came from a 'different source' ??? She eventually relented and 'found' some change only to place it on the counter and very quickly step away, instead of placing the change in my hand. I can give her the benefit of the doubt and guess maybe she has a health condition, except all my interactions are ice-y and unwelcoming. I only go because I like the native plants. They are, also, overpriced. To use a credit card adds an additional 4% surcharge, which is exorbitant.
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August 2023 by william head
Great place with a large selection of beautiful succulents
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July 2023 by Sara A.
Horrible customer service, as others have noted. They are not at all helpful inside, unless perhaps they deem that one is a worthy customer. Masks are still required, but they will not provide customers with one, even for a nominal fee. The plant selection is nice. However, I do not plan to come back, given the subpar customer service. Visit the other wonderful neighboring shops!
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July 2023 by Deanna M.
July 2023 and I was scolded the second I walked into the nursery without a mask, despite the fact that it's July 2023 and you are practically outdoors! No thanks. i walked right next door and gave them my business. I'll never return. I happily wore a mask for years but that is just ridiculous.
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July 2023 by Emily J.
You must wear a mask- fortunately I had one because they will turn you away and do not offer any masks for customers who don't have one - even doctor's offices will just charge a nominal fee for masks if patients forget! While they do have a good selection of natives for professional landscaping, their retail options are much more limited. They never seem to be open either. They are knowledgeable about their plants but the cashier asked repeatedly why I was only buying two- I kept repeating that I was replacing some that had died- as if it matters to them why their customers are buying plants- definitely a weird vibe. They do not take credit cards unless you want to pay a fee- only cash or checks (not sure who still carries either?) and their payment system is a little over the top- you have to place your payment in a glass vessel- they then put your change in a separate place. You'd think we were still in the middle of a pandemic -or worse- in this place! It's a plant store not the ICU! It's overkill for an outdoor setting but maybe they are immunocompromised or are expecting yet another plague.. I won't be returning, there are many great options for natives at other nurseries in the area.
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June 2023 by Diana S.
This was my 2nd time in the nursery and every time it always feels a bit unwelcoming. Cons: - the place requires mask; for me traveling 45 mins from South Bay just to be refused entry to this nursery is a bit much. So had to stop by nearby convenient store to get a mask. Take note, nobody else in the nearby store requires mask. - no dogs allowed by cats ok. Gosh, most hardware, nursery allows dog at this point. I mean, who travels w their cat to begin w. This was totally an owner preference. - horrible hours - again, I can stress enough if there's enough store out there, I won't even take this store a glance. Horrible hours 10-4; a normal working person cannot even have a chance to look at this store given it's such a drive to get there. Once you get there, you are hit w all these restrictions. - check and cash only. If you use credit card, you hit w 4% charge. This is ridiculous. - expensive. Plants are not cheap. Average of 18-25 per plant in this store. Pro - this has been a good native nursery this is a why I came back but probably my last time bec of all the cons above - selection is decent. Staff is knowledgeable. Overall, worth coming if the plant you are looking for is there. They also recommend some stuff. But w all the traffic, mask and cash. Not worth coming back for me. -
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May 2023 by Adriana G M.
We need to rebuild our native landscape and they are experts. They have a good inventory and they are very knowledgeable.
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January 2023 by Aman Singh
Still requires masks & does not accept credit cards.
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August 2022 by Peter Hudson
Double to triple the price of other native nurseries. Very small selection
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August 2022 by KGQ NYC
Interesting spot. Plenty of native plants and focused associates. Wear a mask - it is required and you may not shop without one.
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July 2022 by Michelle M.
MASKS are required even though it feels like you are outdoors when you walk inside. That's ok with me. They have a strict check out process where you place what you want to buy in the table. If you pay with cash you place it in a box. PLANTS are native wild plants so don't expect it to look like a garden department at Home Depot or Lowes where you see a lot of blooming flowers. I chose a blue eyed grass plant. Unfortunately I paid $18 for a small sized plant and it ended up dead except for maybe 4 green sprouts that I'm not sure will make it the rest of the summer. Not sure what I did wrong, but maybe native plants aren't my thing. STAFF they offered me to ask any questions I had and did answer my questions. Two people working there.
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June 2022 by Hannah S.
The store has a great selection of plants, and one friendly employee. That is what earned it 2 stars. I will not go back due to the very limited inconvenient hours (Tuesdays and Fridays), and the attitude of the owner. I don't need or expect my a** kissed when shopping or anything. However, the owner seriously always acts so annoyed that I would have the audacity to try to shop at her store. I am usually spending $1000+ so I have a hard time understanding the animosity. Also, they still require masks, which is fine. That's their right. However, why not just have a box of masks available to people who have become accustomed to not wearing them? Heck, charge customers $1 for them. I watched the owner make a little girl cry the last time I was in there due to her not having a mask. I would rather give my money to an establishment that wants me there.
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May 2022 by Bryan H.
I walked into the probably 3000 square foot open air nursery where there was one group of three customers and one employee 40 feet away from me. The employee asked if I had a mask, I did not and so I shop elsewhere. What do you think is going to happen? I'm pretty good at avoiding this Covid thing.
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February 2022 by Adam Azarchs
Definitely the best place on the peninsula for native plants. Very friendly, helpful, and knowledgeable staff and a great selection of native trees, shrubs, and flowers. Be sure to ask for advice on where and how to plant your purchases to maximize the chances of success. Their web site is well organized for finding inspiration for what to plant. Their prices are reasonable, but be warned only accept cash and checks.
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November 2021 by Tom Trask
Well worth the drive from Cupertino. Great selection of native plants. Yes, this is why I went there but I was unprepared for the wealth of information the lady at the counter had to offer. I'd definitely recommend them to neighbors.