“Dan is truly an awesome asset to T-Mobile. He gives excellent customer service and he doesn't waste any time. Dan is ultra knowledgeable and helpful. I've had the pleasure 3 times of being helped by him when I had problems with my phone and also when I upgraded my phone. He patiently explained everything to me and showed me what I needed to do. This man should be a regional manager or above. I tell anyone who mentions they need to go into to T-Mobile for something to ask for Dan. It's always a pleasant and fruitful experience with him.”
“Went on a Saturday morning. It was very crowded, with only one employee, Ariana. She was able to assess eveyone's needs and assist them fairly quickly. She was patient, helpful, kind and knowledgeable.”
“This cricket location had the best customer service. Everyone there was very friendly, informative, patiently answered all my questions while setting up my phone. Making this my new go to location with any phone issues. ⭐️⭐️⭐️⭐️⭐️”
“I decided to upgrade my iPhone before my vacation. There were two employees in the store and they were both helping people. I waited about 20 minutes and then I was helped by Josh. He was patient, very knowledgeable and super kind. I'm not very techie, so I appreciated the patience. He explained to me the 5G internet that T-Mobile now has and I definitely am considering adding that to my plan. Each customer interaction can take a very long time, so don't go there if you're in a rush.”
10AM - 7:30PM
1151 Pacific Coast Hwy Ste 4B, Harbor City
Mobile Phones
“Jose was very efficient at trying to fix my charging problem without pushing me to buy another phone. I did have to buy another phone after his attemps failed. The phone was shot. He was very nice and professional, highly recommend going to this metro store”
“Assistant was VERY helpful and was able to provide me with service despite the fact that I had forgotten my password. She was multitasking but she was also very nice in giving me updates on her progress until she got to me.”