Citi is a financial services company that offers a wide range of products, including digital banking, mortgage options, personal loans, small business banking, credit card offers through Citi Cards, and investment services via Citi Personal Wealth Management. Deposit and lending products are provided by Citibank, N.A., an FDIC member and equal housing lender. Customers appreciate the company's commitment to quality customer service, with staff members like Mr. Bustamante and Jose Lopez going above and beyond to assist clients. One customer praised Mr. Bustamante for his professionalism and helpfulness during a wire transfer, highlighting how he made a normally complicated process smooth and easy. Others have noted the friendly and attentive staff, even at branches that are far from home, making the experience worthwhile. Overall, Citi’s focus on customer satisfaction, friendly service, and professional staff make it a trusted choice for banking and financial needs.
Terrible. Long waits, short staff, biased treatment, just go somewhere else if need efficiency.
April 2025
Perla was amazing! She handles our wire transfer seamlessly. Watching her do everything while still supporting her coworker's questions showed us that she wears a lot of hats and is most likely underpaid for everything she does!
December 2024
My FAVORITE Citi, hands down! Friendly, positive, remembered my name. Only drawback is the line can be long. The manager is great and replaced a prior mgr that sounded great as well. Note that Citi only cares about $$$, so the peeps here caring is because THEY chose to, so thank them for that warmth.
