Citi is a financial services company that offers a wide range of products, including digital banking, mortgage options, personal loans, small business banking, credit card offers through Citi Cards, and investment services via Citi Personal Wealth Management. Deposit and lending products are provided by Citibank, N.A., an FDIC member and equal housing lender. Customers appreciate the company's commitment to quality customer service, with staff members like Mr. Bustamante and Jose Lopez going above and beyond to assist clients. One customer praised Mr. Bustamante for his professionalism and helpfulness during a wire transfer, highlighting how he made a normally complicated process smooth and easy. Others have noted the friendly and attentive staff, even at branches that are far from home, making the experience worthwhile. Overall, Citi’s focus on customer satisfaction, friendly service, and professional staff make it a trusted choice for banking and financial needs.
Excellent attention!!! It is far from my home but for the attention they provide it is worth going there.Everyone is very friendly.
February 2023
This branch has displayed the true meaning of customer service. Jose Lopez responded to my request for help in a timely and personal manner. In doing so, he has reaffirmed my loyalty to Citibank. Thank you.
September 2019
Thank you Dasy for displaying superb custumer service, thanks for the help and for being prompted. Wish you the best in your career!
