Extra Space Storage on 12830 Roselle Ave in Hawthorne, CA offers a large selection of storage units with convenient drive-up access, electronic gate access, and multiple entrances/exits. The facility is clean, secure, and ADA compliant, with a manager living on-site and staff available to accept deliveries. Customers appreciate the professionalism, cleanliness, and exceptional customer service provided by the friendly and helpful staff, including Gerson, Mari, Mariela, Monica, Brittany, and others. Reviewers describe the staff as amazing, friendly, and very knowledgeable, always willing to answer questions and assist customers. The facility is well-maintained, with the staff constantly walking the areas to ensure everything is in order. Customers feel at ease and comfortable storing their belongings at this location. One elderly customer was particularly grateful for the excellent service provided by Mariela Cordova. Overall, Extra Space Storage provides a hassle-free self-storage experience with a strong commitment to customer satisfaction.
10/10 today has been a rough day for me and the young lady in the front was just great and kept a conversation going it was a great distraction the customer service was too tier both employees were nice
June 2026
It was a real good experience with Micah. He was a great person and knows what he is doing.
June 2026
Front desk lady was really helpful and I love good consumer services
