-
December 2023 by Anna Zagoruyko
Incredible service. Adrian Quiroz was extremely helpful and went above and beyond to help us find the storage we needed.We rented units at another facility nearby to find out by our arrival there was no-one on site to give us the keys and the unit was locked.We called Extra Space Storage and Adrian helped us quickly. He met us and helped us find the perfect storage spaces. We ended up getting 2 units and cancelled the lease at the previous place. Great communication and very helpful. Thank you, Adrian!
-
December 2023 by Angela Mesa
This place is the worst storage place I have ever been to in my life!!! It was hot as heck from it being summer time but MY LORD WHEN U STEP INTO THAT BUILDING THE HEAT INSTANTLY WENT UP BY 15° MY shirt was so wet from sweat i could wring it out to dry and there would of been a pretty good size puddle. I really wish I could give the a BIG FAT 0 STARS!!!! I will tell u a GOOD storage place in Hawthorne. It's called StoreQuest Public storage on 147th St. Give them a call!!!
-
October 2023 by nicki cortezz
Quick and easy. Staff onsite was very helpful. Great pricing and very affordable.
-
October 2023 by Mr Morrison
Extra Space Storage: you have a genius on your team not understood by mere mortals. His name is Aram, and he’s a natural at what he does. Aram, you bring me joy. I cannot say, “Thank you” enough!
-
October 2023 by Estefany L. Aguilar
Very, very bad experience. And very disappointed to say the least. My mother in law and i have a storage there and every month we go pay our storage fee, it's a different price. Omar, the manager I guess has been """helping"""" us, yet all he does is raise the prices every month we go pay. He PROMISED a rate of $295.82 and now its about $350. Should have recorded or signed that promise he made. Every month is always going to be a different price, when it should be solid; seems like a scam. I dont recommend, go elsewhere.
-
September 2023 by Beyla Araiza
Omar is amazing! His customer service is outstanding and you won’t regret working with him.
-
August 2023 by Elijah Bond
Omar was great man, got me in and out , good guy, higher pay and give the guy a vacation and promotion
-
August 2023 by Jay Jimenez
Anthony was very helpful, courteous, and professional. Fast and easy transaction. Excellent customer service. I would recommend to friends and family.
-
August 2023 by Eboni Knight
Service was very helpful I’m going to let others no word by mouth thank you so much Daniel P
-
July 2023 by Elka S.
I'm going give it 2 stars for customer service and for a short renting period it's good...They increased my rent at 6 months, I accepted, at a year of being an excellent customer, meaning payments on time, never complain, I got another raise on the rent for $100.00 additionally to $148 I'm currently paying. I cancelled, whatever I have in there isn't worth what I'm paying for a year about $1700/ year which is already a lot, not including the additional raise. Clearly they only care about making money and not keeping a good customer.
-
July 2023 by Gianna Sanchez
The person I spoke with on the phone to book my storage was great and helped me find the best deal for my needs. Then Omar, the manager, at the Hawthorne location was friendly and super helpful and friendly getting us set up with our storage unit. Would definitely recommend ExtraStorage!!
-
June 2023 by CARL KING JR
I have say that Omar provided me with an unbelievable customer service experience. I couldn’t ask for a better person to go to for my storage needs.
-
June 2023 by Teresa Lefler
Anthony and Omar were extremely helpful and patient while I was researching the best options for our business needs. Even after I had to change my mind, they were understanding and helped me cancel the contract I had signed the day prior.
-
May 2023 by Teresa Fox
Anthony and Omar were extremely helpful and patient while I was researching the best options for our business needs. Even after I had to change my mind, they were understanding and helped me cancel the contract I had signed the day prior.
-
May 2023 by A Scott
Omar is amazing!!!! This storage was a great price and the the ease of getting in and out is great and I felt very safe and protected! I will be back again!!
