SkyOne Federal Credit Union has been serving members since 1949, offering financial tools and guidance to help people fund important milestones and save for the future. As a not-for-profit institution, SkyOne focuses on helping members rather than making profits for shareholders. Members appreciate the long-term staff, friendly and professional service, and the wide range of offers, including car loans, life insurance, and investment advice. Many members have been with SkyOne for years and describe their experiences as consistently positive, whether in person, over the phone, or online. The staff is known for being attentive, knowledgeable, and responsive, often going above and beyond to assist with questions or financial needs. Members highlight specific employees for their helpfulness and professionalism. Even when living outside of Los Angeles, members continue to rely on SkyOne for seamless online banking, direct deposits, transfers, and card services. Overall, SkyOne’s commitment to personalized, friendly service and long-term member relationships makes it a trusted financial partner for many.
Customer service is getting much worse, waits much longer. They used to be a good financial institution. Clearly cutting back on personnel costs while increasing fees for us.
April 2024
A great Place to have for your Finances. They have been so helpful for me and my family over the last 20+ years. Any time I had a question, I got a answer. Never a run around with a machinr. I can always speak to a real person. That being said, the automated system on line and the APP is great to.
January 2024
Professional, intelligent and personable agents. I had all my questions answered quickly and they assisted with utmost confidentiality.
