The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. With over 30,000 retail locations, USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses worldwide. This particular location at 12700 Inglewood Ave offers passport services by appointment only. Customers have had positive experiences at this USPS branch, praising the friendly and helpful employees. One customer, Jill, a window clerk, was described as going above and beyond to assist people, answering questions and ensuring a stress-free visit. Another customer commended the staff for their "A-game" service, with the process of applying for a passport taking less than 15 minutes. Despite some previous negative reviews, the branch seems to have improved its service, with one customer stating that the staff provided excellent assistance, such as offering tape and answering questions. The employees were described as polite, friendly, and even having a good sense of humor. Overall, this USPS location appears to be providing quality service to its customers.
ZERO STARS. We had a confirmed passport appointment for our newborn. After standing in line for 30 minutes (because only one employee was working), we were casually told the passport technician wasn’t there today. No email, no phone call, no cancellation notice. Absolutely ridiculous and unprofessional—especially for... read full comment
July 2025
One person working...self service machine is not working so I have to stand in line with 8 people in front of me...dirty and smells...very sad...disappointed in the USPS.
July 2025
Came to the post office at 4:53 and the doors were closed when business hours say till 5pm.
